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Cover Page - USD ($)	12 Months Ended
Cover Page - USD ($)	Dec. 31, 2019	Feb. 24, 2020	Jun. 30, 2019
Cover [Abstract]
Document Type	10-K
Amendment Flag	false
Document Period End Date	Dec. 31, 2019
Document Fiscal Year Focus	2019
Document Fiscal Period Focus	FY
Trading Symbol	BCOV
Entity Registrant Name	BRIGHTCOVE INC.
Entity Central Index Key	0001313275
Current Fiscal Year End Date	--12-31
Entity Well-known Seasoned Issuer	No
Entity Current Reporting Status	Yes
Entity Voluntary Filers	No
Entity Filer Category	Accelerated Filer
Entity Shell Company	false
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Interactive Data Current	Yes
Entity Address, State or Province	MA
Security Exchange Name	NASDAQ
Title of 12(b) Security	Common Stock
Entity Public Float			$ 390,496,282
Entity Common Stock, Shares Outstanding		38,957,059

Consolidated Balance Sheets - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Current assets:
Cash and cash equivalents	$ 22,759	$ 29,306
Accounts receivable, net of allowance of $904 and $190 at December 31, 2019 and December 31, 2018, respectively	31,181	23,264
Prepaid expenses	5,171	4,866
Other current assets	6,713	7,070
Total current assets	65,824	64,506
Property and equipment, net	12,086	9,703
Operating lease right-of-use asset	16,912
Intangible assets, net	13,875	5,919
Goodwill	60,902	50,776
Other assets	3,268	2,452
Total assets	172,867	133,356
Current liabilities:
Accounts payable	9,917	7,712
Accrued expenses	20,925	13,982
Operating lease liability	6,174
Deferred revenue	49,260	39,846
Total current liabilities	86,276	61,540
Operating lease liability, net of current portion	11,701
Other liabilities	767	1,202
Total liabilities	98,744	62,742
Commitments and contingencies (Note 7)
Stockholders' equity:
Undesignated preferred stock, $0.001 par value; 5,000,000 shares authorized; no shares issued
Common stock, $0.001 par value; 100,000,000 shares authorized; 39,042,787 and 36,752,469 shares issued at December 31, 2019 and 2018, respectively	39	37
Additional paid-in capital	276,365	251,122
Treasury stock, at cost; 135,000 shares	(871)	(871)
Accumulated other comprehensive loss	(785)	(952)
Accumulated deficit	(200,625)	(178,722)
Total stockholders' equity	74,123	70,614
Total liabilities and stockholders' equity	$ 172,867	$ 133,356

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Statement of Financial Position [Abstract]
Allowance for accounts receivable	$ 904	$ 190
Preferred stock, par value	$ 0.001	$ 0.001
Preferred stock, shares authorized	5,000,000	5,000,000
Preferred stock, shares issued	0	0
Common stock, par value	$ 0.001	$ 0.001
Common stock, shares authorized	100,000,000	100,000,000
Common stock, shares issued	39,042,787	36,752,469
Treasury stock, shares	135,000	135,000

Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Revenue:
Revenue	$ 184,455	$ 164,833	$ 155,913
Cost of revenue:
Cost of revenue	75,469	66,624	64,618
Gross profit	108,986	98,209	91,295
Operating expenses:
Research and development	32,535	31,716	31,850
Sales and marketing	60,375	55,775	57,294
General and administrative	25,692	23,103	21,847
Merger-related	11,447	716
Total operating expenses	130,049	111,310	110,991
Loss from operations	(21,063)	(13,101)	(19,696)
Other (expense) income, net	(280)	(326)	547
Loss before income taxes	(21,343)	(13,427)	(19,149)
Provision for income taxes	560	601	370
Net loss	$ (21,903)	$ (14,028)	$ (19,519)
Net loss per share — basic and diluted	$ (0.58)	$ (0.39)	$ (0.57)
Weighted-average number of common shares used in computing net loss per share — basic and diluted	38,028	35,808	34,376
Subscription and Support Revenue [Member]
Revenue:
Revenue	$ 173,818	$ 150,941	$ 143,159
Cost of revenue:
Cost of revenue	67,064	53,311	50,664
Professional Services and Other Revenue [Member]
Revenue:
Revenue	10,637	13,892	12,754
Cost of revenue:
Cost of revenue	$ 8,405	$ 13,313	$ 13,954

Condensed Consolidated Statements of Comprehensive Loss - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Statement of Comprehensive Income [Abstract]
Net loss	$ (21,903)	$ (14,028)	$ (19,519)
Other comprehensive (loss) income:
Foreign currency translation adjustments	167	(143)	363
Comprehensive loss	$ (21,736)	$ (14,171)	$ (19,156)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References + Details

Consolidated Statements of Stockholders' Equity - USD ($) $ in Thousands	Total	Common Stock [Member]	Additional Paid-in Capital [Member]	Treasury Stock [Member]	Accumulated Other Comprehensive Loss [Member]	Accumulated Deficit [Member]
Beginning Balance at Dec. 31, 2016		$ 34	$ 230,788	$ (871)	$ (1,172)	$ (150,583)
Beginning Balance, shares at Dec. 31, 2016		34,143,148
Treasury shares, beginning Balance at Dec. 31, 2016				(135,000)
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units		$ 1	251
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares		790,260
Stock-based compensation expense			7,464
Foreign currency translation adjustment	$ 363				363
Net loss						(19,519)
Ending Balance at Dec. 31, 2017	66,756	$ 35	238,700	$ (871)	(809)	(170,299)
Ending Balance, shares at Dec. 31, 2017		34,933,408
Treasury stock, Ending Balance at Dec. 31, 2017				(135,000)
Impact of adoption of new accounting pronouncements \| ASU 2016-09 [Member]	197
Impact of adoption of new accounting pronouncements \| Accounting Standards Update 2014-09 [Member]	(197)
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units		$ 2	5,585
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares		1,819,061
Stock-based compensation expense			6,837
Foreign currency translation adjustment	(143)				(143)
Net loss						(14,028)
Ending Balance at Dec. 31, 2018	$ 70,614	$ 37	251,122	$ (871)	(952)	(178,722)
Ending Balance, shares at Dec. 31, 2018		36,752,469
Treasury stock, Ending Balance at Dec. 31, 2018	(135,000)			(135,000)
Impact of adoption of new accounting pronouncements \| Accounting Standards Update 2014-09 [Member]	$ 5,605
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units		$ 1	3,413
Issuance of common stock upon exercise of stock options and pursuant to restricted stock units, shares		1,003,472
Issuance of common stock upon acquisition		$ 1	12,248
Issuance of common stock upon acquisition (shares)		1,286,846
Stock-based compensation expense			9,582
Foreign currency translation adjustment	167				167
Net loss						(21,903)
Ending Balance at Dec. 31, 2019	$ 74,123	$ 39	$ 276,365	$ (871)	$ (785)	(200,625)
Ending Balance, shares at Dec. 31, 2019		39,042,787
Treasury stock, Ending Balance at Dec. 31, 2019	(135,000)			(135,000)
Impact of adoption of new accounting pronouncements \| Accounting Standards Update 2014-09 [Member]						$ 1,243

Consolidated Statements of Cash Flows - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Operating activities
Net loss	$ (21,903)	$ (14,028)	$ (19,519)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization	8,422	6,796	7,257
Stock-based compensation	9,259	6,649	7,243
Provision for reserves on accounts receivable	1,137	199	203
Loss on disposal of equipment
Changes in assets and liabilities:
Accounts receivable	(5,537)	2,791	(3,811)
Prepaid expenses and other current assets	1,213	294	(1,484)
Other assets	(758)	(418)	94
Accounts payable	1,682	1,197	1,758
Accrued expenses	6,749	326	(2,930)
Operating leases	(302)
Deferred revenue	2,746	(1,256)	4,748
Net cash provided by (used in) operating activities	2,708	2,550	(6,441)
Investing activities
Cash paid for acquisition, net of cash acquired	(5,339)
Purchases of property and equipment, net of returns (Note 2)	(1,047)	(1,538)	(1,102)
Capitalized internal-use software costs	(6,232)	(2,993)	(3,010)
Net cash used in investing activities	(12,618)	(4,531)	(4,112)
Financing activities
Proceeds from exercise of stock options	3,473	5,757	520
Other financing activities	(296)	(507)	(1,064)
Net cash provided by (used in) financing activities	3,177	5,250	(544)
Effect of exchange rate changes on cash and cash equivalents	186	(95)	416
Net (decrease) increase in cash and cash equivalents	(6,547)	3,174	(10,681)
Cash and cash equivalents at beginning of period	29,306	26,132	36,813
Cash and cash equivalents at end of period	22,759	29,306	26,132
Supplemental disclosure of cash flow information
Cash paid for operating lease liabilities	7,382
Cash paid for income taxes	555	384	500
Cash paid for interest	6	8	26
Supplemental disclosure of non-cash operating activities
Capitalization of stock-based compensation related to internal use software	322	$ 188	221
Supplemental disclosure of non-cash investing and financing activities
Unpaid internal-use software costs	20		$ 28
Fair value of shares issued for acquisition of a business	$ 12,250

Business Description

12 Months Ended

Dec. 31, 2019

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Business Description

1. Business Description

Brightcove Inc. (the Company) is a global provider of cloud services for video which enable its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner.

The Company is headquartered in Boston, Massachusetts and was incorporated in the state of Delaware on August 24, 2004.

Summary of Significant Accounting Policies

12 Months Ended

Dec. 31, 2019

Accounting Policies [Abstract]

Summary of Significant Accounting Policies

2. Summary of Significant Accounting Policies

The accompanying consolidated financial statements reflect the application of certain significant accounting policies as described below and elsewhere in these notes to the consolidated financial statements.

The Company believes that a significant accounting policy is one that is both important to the portrayal of the Company’s financial condition and results, and requires management’s most difficult, subjective, or complex judgments, often as the result of the need to make estimates about the effect of matters that are inherently uncertain.

Basis of Presentation

The accompanying consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America (GAAP). Any reference in these notes to applicable guidance is meant to refer to the authoritative United States generally accepted accounting principles as found in the Accounting Standards Codification (ASC) and Accounting Standards Update (ASU) of the Financial Accounting Standards Board (FASB). The Company adopted ASC 842 using the additional transition method introduced

by ASU 2018-11

on January 1, 2019 and ASC 606 using the modified retrospective method on January 1, 2018.

Use of Estimates and Uncertainties

The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, and the disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts expensed during the reporting period.

Significant estimates relied upon in preparing these consolidated financial statements include revenue recognition and revenue reserves, contingent liabilities, intangible asset valuations, and the realizability of the Company’s deferred tax assets.

Although the Company regularly assesses these estimates, actual results could differ materially from these estimates. Changes in estimates are recorded in the period in which they become known. The Company bases its estimates on historical experience and various other assumptions that it believes to be reasonable under the circumstances. Actual results may differ from management’s estimates if these results differ from historical experience, or other assumptions do not turn out to be substantially accurate, even if such assumptions are reasonable when made.

The Company is subject to a number of risks and uncertainties common to companies in similar industries and stages of development including, but not limited to, rapid technological changes, competition from substitute products and services from larger companies, customer concentration, management of international activities, protection of proprietary rights, patent litigation, and dependence on key individuals.

Principles of Consolidation

The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.

Subsequent Events Considerations

The Company considers events or transactions that occur after the balance sheet date but prior to the issuance of the financial statements to provide additional evidence for certain estimates or to identify matters that require additional disclosure. Subsequent events have been evaluated as required. The Company has evaluated all subsequent events and determined that, other than as reported herein and described below, there are no material recognized or unrecognized subsequent events.

Foreign Currency Translation

The reporting currency of the Company is the U.S. dollar. The functional currency of the Company’s foreign subsidiaries is the local currency of each subsidiary. All assets and liabilities in the balance sheets of entities whose functional currency is a currency other than the U.S. dollar are translated into U.S. dollar equivalents at exchange rates as follows: (1) asset and liability accounts at

period-end

rates, (2) income statement accounts at weighted-average exchange rates for the period, and (3) stockholders’ equity accounts at historical exchange rates. The resulting translation adjustments are excluded from income (loss) and reflected as a separate component of stockholders’ equity. Foreign currency transaction gains and losses are included in net loss for the period. The Company may periodically have certain intercompany foreign currency transactions that are deemed to be of a long-term investment nature; exchange adjustments related to those transactions are made directly to a separate component of stockholders’ equity.

Cash and Cash Equivalents

The Company considers all highly liquid investments with an original maturity of three months or less at the date of purchase to be cash equivalents. Management determines the appropriate classification of investments at the time of purchase, and

re-evaluates

such determination at each balance sheet date. The Company did not have any short-term or long-term investments at December 31, 2019 or 2018.

Cash and cash equivalents primarily consist of cash on deposit with banks and amounts held in interest-bearing money market accounts. Cash equivalents are carried at cost, which approximates their fair market value.

Cash and cash equivalents as of December 31, 2019 and 2018 consist of the following:


	December 31, 2019
Description	Contracted Maturity		Amortized Cost		Fair Market Value		Balance Per Balance Sheet
Cash		Demand	$	22,718	$	22,718	$	22,718
Money market funds		Demand		41		41		41

Total cash and cash equivalents			$	22,759	$	22,759	$	22,759


	December 31, 2018
Description	Contracted Maturity		Amortized Cost		Fair Market Value		Balance Per Balance Sheet
Cash		Demand	$	21,007	$	21,007	$	21,007
Money market funds		Demand		8,299		8,299		8,299

Total cash and cash equivalents			$	29,306	$	29,306	$	29,306

Disclosure of Fair Value of Financial Instruments

The carrying amounts of the Company’s financial instruments, which include cash, cash equivalents, accounts receivable, accounts payable, accrued expenses, capital lease liabilities and equipment financing, approximated their fair values at December 31, 2019 and 2018, due to the short-term nature of these instruments.

The Company has evaluated the estimated fair value of financial instruments using available market information and management’s estimates. The use of different market assumptions and/or estimation methodologies could have a significant impact on the estimated fair value amounts. See Note 6 for further discussion.

Revenue

The Company accounts for revenue in accordance with ASC Topic 606,

Revenue from Contracts with Customers

, which was adopted on January 1, 2018 using the modified retrospective method. For further discussion of the Company’s accounting policies related to revenue, see Note 4.

Cost of Revenue

Cost of revenue primarily consists of costs related to supporting and hosting the Company’s product offerings and delivering professional services. These costs include salaries, benefits, incentive compensation and stock-based compensation expense related to the management of the Company’s data centers, customer support team and the Company’s professional services staff, in addition to third-party service provider costs such as data center and networking expenses, allocated overhead, amortization of capitalized

internal-use

software development costs and intangible assets and depreciation expense.

Allowance for Doubtful Accounts

The Company offsets gross trade accounts receivable with an allowance for doubtful accounts. The allowance for doubtful accounts is the Company’s best estimate of the amount of probable credit losses in the Company’s existing accounts receivable and is based upon historical loss patterns, the number of days that billings are past due, and an evaluation of the potential risk of loss associated with specific accounts. Account balances are charged against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote. Provisions for allowances for doubtful accounts are recorded in general and administrative expense.

Below is a summary of the changes in the Company’s allowance for doubtful accounts for the years ended December 31, 2019, 2018 and 2017:


	Balance at Beginning of Period		Provision		Write-offs			Balance at End of Period
Year ended December 31, 2019	$	190	$	1,137	$	(423	)	$	904
Year ended December 31, 2018		146		199		(155	)		190
Year ended December 31, 2017		154		203		(211	)		146

Off-Balance

Sheet Risk and Concentration of Credit Risk

The Company has no significant

off-balance

sheet risk, such as foreign exchange contracts, option contracts, or other foreign hedging arrangements. Financial instruments that potentially expose the Company to concentrations of credit risk consist primarily of cash, cash equivalents and trade accounts receivable. The Company maintains its cash and cash equivalents principally with accredited financial institutions of high credit standing. Although the Company deposits its cash with multiple financial institutions, its deposits, at times, may exceed federally insured limits. The Company generally has not experienced any material losses related to receivables from individual customers, or groups of customers. The Company does not require collateral. Due to these factors, no additional credit risk beyond amounts provided for collection losses is believed by management to be probable in the Company’s accounts receivable.

For the years ended December 31, 2019, 2018 and 2017, no individual customer accounted for more than 10% of total revenue. As of December 31, 2019 and 2018, no individual customer accounted for more than 10% of accounts receivable, net.

Concentration of Other Risks

The Company is dependent on certain content delivery network providers who provide digital media delivery functionality enabling the Company’s

on-demand

application service to function as intended for the Company’s customers and ultimate

end-users.

The disruption of these services could have a material adverse effect on the Company’s business, financial position, and results of operations.

Software Development Costs

Costs incurred to develop software applications used in the Company’s

on-demand

application services consist of (a) certain external direct costs of materials and services incurred in developing or obtaining

internal-use

computer software, and (b) payroll and payroll-related costs for employees who are directly associated with, and who devote time to, the project. These costs generally consist of internal labor during configuration, coding, and testing activities. Research and development costs incurred during the preliminary project stage or costs incurred for data conversion activities, training, maintenance and general and administrative or overhead costs are expensed as incurred. Capitalization begins when the preliminary project stage is complete, management, with the relevant authority, authorizes and commits to the funding of the software project, it is probable the project will be completed, the software will be used to perform the functions intended and certain functional and quality standards have been met. Qualified costs incurred during the operating stage of the Company’s software applications relating to upgrades and enhancements are capitalized to the extent it is probable that they will result in added functionality, while costs that cannot be separated between maintenance of, and minor upgrades and enhancements to,

internal-use

software are expensed as incurred. These capitalized costs are amortized on a straight-line basis over the expected useful life of the software, which is estimated to be three years. Capitalized

internal-use

software development costs are classified as “Software” within “Property and Equipment, net” in the accompanying consolidated balance sheets.

During the years ended December 31, 2019, 2018 and 2017, the Company capitalized $6,574, $3,152 and $3,239, respectively, of

internal-use

software development costs. The Company recorded amortization expense associated with its capitalized

internal-use

software development costs of $3,784, $2,962 and $1,867 for the years ended December 31, 2019, 2018 and 2017, respectively.

Property and Equipment

Property and equipment are recorded at cost and depreciated over their estimated useful lives using the straight-line method. Leasehold improvements are amortized over the shorter of the lease term or the estimated useful life of the related asset. Upon retirement or sale, the cost of assets disposed of, and the related accumulated depreciation, are removed from the accounts, and any resulting gain or loss is included in the determination of net income or loss in the period of retirement.

Property and equipment consists of the following:


	Estimated Useful Life (in Years)		December 31,
			2019		2018
Computer equipment		3	$	14,807	$	14,076
Software		3 - 6		27,882		21,208
Furniture and fixtures		5		2,965		2,929
Leasehold improvements		Shorter of lease term or the estimated useful life		1,821		1,665

				47,475		39,878
Less accumulated depreciation and amortization				35,389		30,175

			$	12,086	$	9,703

Depreciation and amortization expense, which includes amortization expense associated with capitalized

internal-use

software development costs, for the years ended December 31, 2019, 2018 and 2017 was $5,217, $4,479 and $4,523, respectively.

Expenditures for maintenance and repairs are charged to expense as incurred, whereas major improvements are capitalized as additions to property and equipment.

Right-of-Use

Asset and Lease Liability

The Company accounts for its

right-of-use

assets and lease liabilities in accordance with ASC Topic 842,

Leases

, which was adopted on January 1, 2019 using the transition method introduced by ASU

2018-11.

For further discussion of the Company’s accounting policies related to

right-of-use

assets and lease liabilities, see Note 7.

Long-Lived Assets

The Company reviews long-lived assets and certain identifiable intangible assets for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. During this review, the Company

re-evaluates

the significant assumptions used in determining the original cost and estimated lives of long-lived assets. Although the assumptions may vary from asset to asset, they generally include operating results, changes in the use of the asset, cash flows, and other indicators of value. Management then determines whether the remaining useful life continues to be appropriate, or whether there has been an impairment of long-lived assets based primarily upon whether expected future undiscounted cash flows are sufficient to support the assets’ recovery. If impairment exists, the Company adjusts the carrying value of the asset to fair value, generally determined by a discounted cash flow analysis.

For the years ended December 31, 2019, 2018 and 2017, the Company has not identified any impairment of its long-lived assets.

Business Combinations

The Company records tangible and intangible assets acquired and liabilities assumed in business combinations under the purchase method of accounting. Amounts paid for each acquisition are allocated to the assets acquired and liabilities assumed based on their fair values at the date of acquisition. The Company then allocates the purchase price in excess of net tangible assets acquired to identifiable intangible assets based on detailed valuations that use information and assumptions provided by management. Any excess purchase price over the fair value of the net tangible and intangible assets acquired and liabilities assumed is allocated to goodwill. If the fair value of the assets acquired exceeds the purchase price, the excess is recognized as a gain.

Significant management judgments and assumptions are required in determining the fair value of acquired assets and liabilities, particularly acquired intangible assets. The valuation of purchased intangible assets is based upon estimates of the future performance and cash flows from the acquired business. Each asset is measured at fair value from the perspective of a market participant.

If different assumptions are used, it could materially impact the purchase price allocation and adversely affect our results of operations, financial condition and cash flows.

For further discussion of the Company’s accounting policies related to business combinations, see Note 3.

Intangible Assets and Goodwill

Intangible assets that have finite lives are amortized over their estimated useful lives based on the pattern of consumption of the economic benefit or, if that pattern cannot be readily determined, on a straight-line basis and are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable, as discussed above.

Goodwill is not amortized, but is evaluated for impairment annually, or whenever events or changes in circumstances indicate that the carrying value may not be recoverable. Conditions that could trigger a more frequent impairment assessment include, but are not limited to, a significant adverse change in certain agreements, significant underperformance relative to historical or projected future operating results, an economic downturn in customers’ industries, increased competition, a significant reduction in our stock price for a sustained period or a reduction of our market capitalization relative to net book value.

The Company has determined, based on its organizational structure, that it had one reporting unit as of December 31, 2019 and 2018. The Company evaluates impairment by comparing the estimated fair value of its reporting unit to its carrying value. The Company estimates fair value primarily utilizing the market approach.

The Company adopted ASU

2017-04

during the year ended December 31, 2018. The updated guidance eliminates Step 2 of the impairment test, which requires entities to calculate the implied fair value of goodwill to measure a goodwill impairment charge. Instead, entities will record an impairment charge based on the excess of a reporting unit’s carrying amount over its fair value, determined in Step 1. For the year ended December 31, 2019, the Company has not identified any impairment of its goodwill.

Comprehensive Income (Loss)

Comprehensive income (loss) is defined as the change in equity of a business enterprise during a period from transactions, other events, and circumstances from

non-owner

sources. Accumulated other comprehensive loss is presented separately on the consolidated balance sheets and consists entirely of cumulative foreign translation adjustments as of December 31, 2019 and 2018.

Net Loss per Share

The Company calculates basic and diluted net loss per common share by dividing the net loss by the number of common shares outstanding during the period. The Company has excluded other potentially dilutive shares, which include warrants to purchase common stock and outstanding common stock options and unvested restricted stock units, from the number of common shares outstanding as their inclusion in the computation for all periods would be anti-dilutive due to net losses incurred. The following outstanding common shares have been excluded from the computation of dilutive net loss per share as of December 31, 2019, 2018 and 2017:


	Year Ended December 31,
	2019		2018		2017
Options outstanding		2,479		2,738		4,127
Restricted stock units outstanding		3,626		3,034		2,050

Income Taxes

The Company accounts for income taxes in accordance with the asset and liability method. Under this method, deferred tax assets and liabilities are recognized based on temporary differences between the financial reporting and income tax bases of assets and liabilities using statutory rates. In addition, this method requires a valuation allowance against net deferred tax assets if, based upon the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized.

The Company accounts for uncertain tax positions recognized in the consolidated financial statements by prescribing a

more-likely-than-not

threshold for financial statement recognition and measurement of a tax position taken or expected to be taken in a tax return. Interest and penalties, if applicable, related to uncertain tax positions would be recognized as a component of income tax expense. The Company has no recorded liabilities for uncertain tax positions as of December 31, 2019 or 2018.

Stock-Based Compensation

At December 31, 2019, the Company had five stock-based compensation plans, which are more fully described in Note 8.

The Company values its shares of common stock in connection with the issuance of stock-based equity awards using the closing price of the Company’s shares of common stock on the NASDAQ Global Market on the date of the grant. Accounting guidance requires employee stock-based payments to be accounted for under the fair value method. Under this method, the Company is required to record compensation cost based on the estimated fair value for stock-based awards granted over the requisite service periods for the individual awards, which generally equals the vesting periods. The Company uses the straight-line amortization method for recognizing stock-based compensation expense associated with equity awards to employees.

For stock options issued under the Company’s stock-based compensation plans, the fair value of each option grant is estimated on the date of grant. For service-based options, the Company recognizes compensation expense on a straight-line basis over the requisite service period of the award.

The fair value of each option grant issued under the Company’s stock-based compensation plans was estimated using the Black-Scholes option-pricing model. The expected volatility of options granted has been determined using a weighted-average of the historical volatility measures of a peer group of companies that issued options with substantially similar terms as well as the historical volatility of the Company’s own common stock. The expected life of options has been determined utilizing the “simplified method”. The simplified method is based on the average of the vesting tranches and the contractual life of each grant. The risk-free interest rate is based on a treasury instrument whose term is consistent with the expected life of the stock options. The Company has not paid, and does not anticipate paying, cash dividends on its common stock; therefore, the expected dividend yield is assumed to be zero.

The weighted-average fair value of options granted during the years ended December 31, 2019, 2018 and 2017, was $4.49, $4.11 and $3.08 per share, respectively. The weighted-average assumptions utilized to determine such values are presented in the following table:


	Year Ended December 31,
	2019			2018			2017
Risk-free interest rate		2.25	%		2.88	%		2.08	%
Expected volatility		44	%		43	%		42	%
Expected life (in years)		6.2			6.2			6.1
Expected dividend yield		—			—			—

For restricted stock units issued under the Company’s stock-based compensation plans, the fair value of each grant is calculated based on the Company’s stock price on the date of grant. For performance-based awards with service-based vesting conditions, the Company recognizes compensation expense based upon a review of the Company’s expected achievement against the specified targets. The Company recognized $2.9 million of stock-based compensation expense relating to performance-based awards for the year ended December 31, 2019.

As of December 31, 2019, there was $22,423 of total unrecognized stock-based compensation expense related to stock-based awards that is expected to be recognized over a weighted-average period of 2.15 years. The following table summarizes stock-based compensation expense as included in the consolidated statement of operations for the years ended December 31, 2019, 2018 and 2017:


	Year Ended December 31,
	2019		2018		2017
Cost of subscription and support revenue	$	683	$	481	$	439
Cost of professional services and other revenue		289		242		251
Research and development		1,444		1,281		1,563
Sales and marketing		2,713		2,377		2,750
General and administrative		4,130		2,268		2,240

	$	9,259	$	6,649	$	7,243

Upon the adoption of

ASU 2016-09

on January 1, 2017, we have elected to recognize prospectively gross stock-based compensation expense with actual forfeitures recognized as they occur. Prior to the adoption of

ASU 2016-09,

we estimated forfeitures at the time of grant and revised those estimates in subsequent periods if actual forfeitures differed from estimates.

See Note 8 for a summary of the stock option and restricted stock activity under the Company’s stock-based compensation plans for the year ended December 31, 2019.

Advertising Costs

Advertising costs are charged to operations as incurred. The Company incurred advertising costs of $2,658, $2,657and $2,485 for the years ended December 31, 2019, 2018 and 2017, respectively.

Merger-related Costs

Merger-related costs consist of expenses related to mergers and acquisitions, integration costs and general corporate development activities. In 2019, merger-related costs incurred were primarily in connection with the entry into a definitive agreement in February 2019 to acquire the online video player related assets from Ooyala, Inc. and certain of its subsidiaries and costs related to the transition of Ooyala customers to the Company’s technology. The Company incurred merger-related costs of $11,447, $716 and $0 for the years ended December 31, 2019, 2018 and 2017, respectively.

Recent Accounting Pronouncements and Standards

Recently Issued Accounting Pronouncements

In June 2016, the FASB issued ASU

No. 2016-13,

which requires measurement and recognition of expected credit losses for financial assets held. This guidance will be effective for the Company on January 1, 2020. The Company does not expect application of this guidance to have a material impact on its consolidated financial statements.

Business Combinations

12 Months Ended

Dec. 31, 2019

Business Combinations [Abstract]

Business Combination Disclosure

3. Business Combinations

Ooyala

On April 1, 2019, pursuant to an Asset Purchase and Sale Agreement (the “Purchase Agreement”), the Company completed its acquisition of the online video platform assets of Ooyala, Inc. and certain of its subsidiaries (“Ooyala”), a provider of cloud video technology, in exchange for common stock of the Company and cash (the “Ooyala Acquisition”). At the closing, the Company issued 1,056,763 unregistered shares of common stock of the Company valued at $8.9 million and paid $2.6 million in cash Pursuant to the Purchase Agreement, approximately $2.65 million of the cash consideration was placed into an escrow account to secure payment of any claims of indemnification for breaches or inaccuracies in the Sellers’ representations and warranties, covenants and agreements.

The Ooyala Acquisition was accounted for using the purchase method of accounting in accordance with Accounting Standards Codification 805 — Business Combinations. Accordingly, the results of operations of Ooyala have been included in the accompanying condensed consolidated financial statements since the date of acquisition. The purchase price has been allocated to the tangible and intangible assets acquired and liabilities assumed based upon the respective estimates of fair value as of the date of the Ooyala Acquisition, which are final as of December 31, 2019, and using assumptions that the Company’s management believes are reasonable given the information currently available.

The process for estimating the fair values of identifiable intangible assets and certain tangible assets requires the use of significant estimates and assumptions, including estimating future cash flows and developing appropriate discount rates. The fair value of the intangible assets has been estimated using the income approach in which

the after-tax cash

flows are discounted to present value. The cash flows are based on estimates used to price the transaction, and the discount rates applied were benchmarked with reference to the implied rate of return from the transaction model as well as the weighted average cost of capital.

During the year ended December 31, 2019, the Company incurred $3.4 million of costs incurred related to the closing of the Ooyala Acquisition.

The excess of the purchase price over the estimated amounts of net assets as of the effective date of the acquisition was allocated to goodwill in accordance with the accounting guidance. The factors contributing to the recognition of the amount of goodwill are based on several strategic and synergistic benefits that are expected to be realized from the Ooyala Acquisition. These benefits include the acquired workforce and with the Company’s direct sales force and larger channel coverage, the Company anticipates significant cross-selling opportunities. The goodwill is expected to be deductible for tax purposes.

The total purchase price for Ooyala has been allocated as follows:


Accounts receivable	$	3,175
Other tangible assets	$	811
Identifiable intangible assets	$	9,636
Goodwill	$	4,585
Deferred revenue	$	(6,633	)
Other liabilities	$	(196	)

Total estimated purchase price	$	11,378

The following are the identifiable intangible assets acquired and their respective useful lives, as determined based on valuations:


	Amount		Useful Life
Customer relationships	$	8,998		7
Developed technology		638		1

Total	$	9,636

The fair value of the intangible assets has been estimated using the income approach in which

the after-tax cash

The estimated amortization expense for 2019 and for each of the five succeeding years and thereafter is as follows:


Year Ending December 31,	Amount
2019	$	1,443
2020		1,445
2021		1,286
2022		1,285
2023		1,285
2024 and thereafter		2,892

Total	$	9,636

Pro Forma Financial Information (Unaudited)

The unaudited financial information in the table below summarizes the combined results of operations of the Company and Ooyala, on a pro forma basis, as though the Company had acquired Ooyala at the beginning of the periods presented. The pro forma information for all periods presented also includes the effects of business combination accounting resulting from the acquisition.


	Year Ended December 31,
	2019			2018
Total revenue	$	192,070		$	195,293
Net loss		(20,616	)		(16,955	)
Earnings per share — basic and diluted		(0.54	)		(0.46	)

Revenue and net loss attributable to the Ooyala Acquisition since the date of the acquisition was $17.9 million and $3.0 million, respectively, for the year ended December 31, 2019. Revenue comprised revenue recognized for customers that were acquired as part of the transaction, including customers who have since migrated onto the company’s technology. Net loss does not reflect any expenses for resources or vendors that were not acquired as part of the transaction but may have supported acquired customers.

Other Business Combinations

On August 1, 2019, pursuant to a Share Purchase Agreement (the “SPA”), the Company completed its acquisition of a company and its subsidiary (the “August Acquisition”) in exchange for common stock of the Company and cash. Consideration was comprised of: (a) 270,686 unregistered shares of common stock of the Company valued at $3.4 million, of which 40,603 were held back to secure payment of any claims of indemnification for breaches or inaccuracies in the sellers’ representations and warranties, covenants and agreements, (b) approximately $3.3 million in cash, of which $488 was held back to secure payment of any claims of indemnification for breaches or inaccuracies in the Sellers’ representations and warranties, covenants and agreements, and (c) approximately $1 million in cash for cash acquired as part of the transaction.

The August Acquisition was accounted for using the purchase method of accounting in accordance with Accounting Standards Codification 805 — Business Combinations. Accordingly, the results of operations of the acquired company have been included in the accompanying condensed consolidated financial statements since the date of acquisition. The purchase price has been allocated to the tangible and intangible assets acquired and liabilities assumed based upon the respective estimates of fair value as of the date of the August Acquisition and using assumptions that the Company’s management believes are reasonable given the information currently available.

During the year ended December 31, 2019, the Company incurred $400 of merger-related costs related to the August Acquisition.

The excess of the purchase price over the estimated amounts of net assets as of the effective date of the acquisition was allocated to goodwill in accordance with the accounting guidance. The factors contributing to the recognition of the amount of goodwill are based on several strategic and synergistic benefits that are expected to be realized from the August Acquisition. These benefits include the acquired workforce and opportunities to expand the Company’s offerings in target market segments. The goodwill is expected to be

non-deductible

for tax purposes.

The total purchase price for the August Acquisition has been allocated as follows:


Cash	$	981
Accounts receivable	$	393
Other tangible assets	$	210
Identifiable intangible assets	$	1,525
Goodwill	$	5,541
Accounts payable	$	(177	)
Deferred revenue	$	(138	)
Accrued expenses	$	(322	)
Deferred tax liability	$	(333	)

Total estimated purchase price	$	7,680

The following are the identifiable intangible assets acquired and their respective useful lives, as determined based on

the

valuations:


	Amount		Useful Life
Developed technology	$	232		4
Customer relationships		1,293		4

Total	$	1,525

The fair value of the intangible assets has been estimated using the income approach in which

the after-tax cash

The estimated remaining amortization expense for 2019 and for each of the five succeeding years and thereafter is as follows:


Year Ending December 31,	Amount
2019	$	160
2020		381
2021		381
2022		381
2023		222
2024 and thereafter		—

Total	$	1,525

Pro forma results of operations for the August Acquisition have not been presented because the effect of the acquisition is not material to the Company’s consolidated financial results. Revenue and earnings attributable to acquired operations since the date of the acquisition are included in the Company’s consolidated statements of operations.

The changes in the carrying amount of goodwill for the year ended December 31, 2019 were as follows:


Balance as of January 1, 2019	$	50,776
Goodwill from acquisitions		10,126

Balance as of December 31, 2019	$	60,902

Revenue from Contracts with Customers

12 Months Ended

Dec. 31, 2019

Revenue from Contract with Customer [Abstract]

Revenue from Contracts with Customers

4. Revenue from Contracts with Customers

The Company primarily derives revenue from the sale of its online video platform, which enables its customers to publish and distribute video to Internet-connected devices quickly, easily and in a cost-effective and high-quality manner. Revenue is derived from three primary sources: (1) the subscription to its technology and related support; (2) hosting, bandwidth and encoding services; and (3) professional services, which include

initiation, set-up and

customization services.

In May 2014, the Financial Accounting Standards

Board (FASB) issued ASU No. 2014-09,

Revenue from Contracts with Customers (Topic 606)

, which modifies how all entities recognize revenue, and consolidates revenue recognition guidance into one ASC Topic (ASC Topic 606,

Revenue from Contracts with Customers

). The Company adopted ASC 606 on January 1, 2018 and applied the modified retrospective method of adoption with

a cumulative catch-up adjustment to the

opening balance of retained earnings at January 1, 2018. Under this method, the Company applied the revised guidance for the year of adoption and applied ASC Topic 605,

Revenue

Recognition

(“ASC 605”), in the prior years. As a result, the Company applied ASC 606 only to contracts that were not yet completed as of January 1, 2018. The Company recognized

a cumulative catch-up adjustment

to the opening balance of accumulated deficit at the effective date for contracts that still require performance by the entity at the date of adoption. ASC 606 outlines a comprehensive five-step revenue recognition model based on the principle that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services.

Identify the contract with a customer

Identify the performance obligations in the contract

Determine the transaction price

Allocate the transaction price to performance obligations in the contract

Recognize revenue when or as the Company satisfies a performance obligation

The Company satisfies performance obligations as discussed in further detail below. Revenue is recognized at the time the related performance obligation is satisfied by transferring a promised service to a customer. The transaction price is the total amount of consideration to which the Company expects to be entitled in exchange for transferring the promised services to the customer. The Company has elected to exclude from the measurement of the transaction price all taxes assessed by a governmental authority that are both imposed on and concurrent with a specific revenue-producing transaction and collected by the Company from a customer (e.g. sales and use tax).

Disaggregation of Revenue

Subscription and Support

The Company’s subscription arrangements provide customers the right to access its hosted software applications. Customers do not have the right to take possession of the Company’s software during the hosting arrangement. Contracts for premium customers generally have a term of one year and are

non-cancellable.

These contracts generally provide the customer with a maximum annual level of entitlement, and provide the rate at which the customer must pay for actual usage above the annual entitlement allowance. These subscription arrangements are considered stand ready obligations that are providing a series of distinct services that are substantially the same and are transferred with the same pattern to the customer. As such, these subscription arrangements are treated as a single performance obligation and the related fees are recognized as revenue ratably over the term of the underlying arrangement.

Under ASC 605, if usage exceeded the annual allowance level for a particular customer arrangement, the associated revenue was recognized in the period that the additional usage occurred. Under ASC 606, when the transaction price includes a variable amount of consideration, an entity is required to estimate the consideration that is expected to be received for a particular customer arrangement. The Company evaluates variable consideration for usage-based fees at

contract inception and re-evaluates quarterly over the

course of the contract. Specifically, the Company estimates the revenue pertaining to a customer’s usage that is expected to exceed the annual entitlement allowance and allocates such revenue to the distinct service within the related contract that gives rise to the variable payment. Estimates of variable consideration include analyzing customer usage against the applicable entitlement limit at the end of each reporting period and estimating the amount and timing of additional amounts to be invoiced in connection with projected usage. Estimates of variable consideration relating to customer usage do not include amounts for which it is probable that a significant reversal will occur. Determining the amount of variable consideration to recognize as revenue involves significant judgment on the part of management and it is possible that actual revenue will deviate from estimates over the course of a customer’s committed contract term.

Contracts with customers

that are month-to-month arrangements (volume customers)

have a maximum monthly level of usage and provide the rate at which the customer must pay for actual usage above the monthly allowable usage. The monthly volume subscription and support and usage fees are recognized as revenue during the related period of performance. Contracts with customers that are invoiced

on a pay-as-you-go basis, where

there is no monthly or annual commitment for usage, provide the rate at which the customer must pay for actual usage for a particular period. Fees that are invoiced

on a pay-as-you-go basis are

recognized as revenue during the period of performance.

Professional Services and Other Revenue

Professional services and other revenue consist of services such as implementation, software customizations and project management for customers who subscribe to our premium editions. These arrangements are priced either on a fixed fee basis with a portion due upon contract signing and the remainder due when the related services have been completed, or on a time and materials basis. Professional services and other revenue sold on a stand-alone basis are recognized as the services are performed, subject to any refund or other obligation.

Contracts with Multiple Performance Obligations

The Company periodically enters into multiple-element service arrangements that include platform subscription fees, support fees, and, in certain cases, other professional services. These contracts include multiple promises that the Company evaluates to determine if the promises are separate performance obligations. Performance obligations are identified based on services to be transferred to a customer that are both capable of being distinct and are distinct within the context of the contract. Once the Company determines the performance obligations, the Company determines the transaction price, which includes estimating the amount of variable consideration to be included in the transaction price, if any. The Company then allocates the transaction price to each performance obligation in the contract based on a relative stand-alone selling price method. The transaction price post allocation is recognized as revenue as the related performance obligation is satisfied.

Costs to Obtain a Contract

Commissions are paid to internal sales representatives as compensation for obtaining contracts. Under the new guidance, the Company capitalizes commissions that are incremental, as a result of costs incurred to obtain a customer contract, if those costs are not within the scope of another topic within the accounting literature and meet the specified criteria. Assets recognized for costs to obtain a contract are amortized over the period of performance for the underlying customer contracts. The commission expense on contracts with new customers was previously recorded over the respective contract term. Under the new guidance, the commission expense on contracts with new customers will be recorded over the average life of a customer given the commission amount associated with sales to new customers is not commensurate with the commission amount associated with the contract renewal for those same customers. The commission amount associated with the renewal of a contract in addition to any commission amount related to incremental sales was previously recorded as expense in the quarter the commission was earned; however, under ASC 606 these commission amounts are recorded as expense over the term of the renewed contract. These assets are periodically assessed for impairment.

Financial Statement Impact of Adoption ASC 606

The cumulative effect of applying the new guidance to all contracts with customers that were not completed as of January 1, 2018 was recorded as an adjustment to accumulated deficit as of the adoption date. As a result of applying the modified retrospective method to adopt the new revenue guidance, the following adjustments were made on the condensed consolidated balance sheet as of January 1, 2018.


	As Reported			Adjustments				Adjusted
	December 31, 2017			Subscription and Support Revenue		Costs to Obtain a Contract		January 1, 2018
Assets
Current assets:
Cash and cash equivalents	$	26,132						$	26,132
Accounts receivable, net		25,236			926				26,162
Prepaid expenses		3,991							3,991
Other current assets		3,045			1,861		3,384		8,290

Total current assets		58,404			2,787		3,384		64,575
Property and equipment, net		9,143							9,143
Intangible assets, net		8,236							8,236
Goodwill		50,776							50,776
Deferred tax asset		87							87
Other assets		969					978		1,947

Total assets	$	127,615		$	2,787	$	4,362	$	134,764

Liabilities and stockholders’ equity
Current liabilities:
Accounts payable	$	6,142						$	6,142
Accrued expenses		13,621							13,621
Capital lease liability		228							228
Equipment financing		26							26
Deferred revenue		39,370			1,429				40,799

Total current liabilities		59,387			1,429		—		60,816
Deferred revenue, net of current portion		244			115				359
Other liabilities		1,228							1,228

Total liabilities		60,859			1,544		—		62,403
Commitments and contingencies
Stockholders’ equity:
Undesignated preferred stock		—							—
Common stock		35							35
Additional paid-in capital		238,700							238,700
Treasury stock		(871	)						(871	)
Accumulated other comprehensive loss		(809	)						(809	)
Accumulated deficit		(170,299	)		1,243		4,362		(164,694	)

Total stockholders’ equity		66,756			1,243		4,362		72,361

Total liabilities and stockholders’ equity	$	127,615		$	2,787	$	4,362	$	134,764

Subscription and Support

Under ASC 606, the Company estimates the variable consideration to be received and recognizes those amounts, subject to constraint, as the Company satisfies its performance obligation. In conjunction with the January 1, 2018 adoption of ASC 606, the Company reduced accumulated deficit by $1,243 reflecting the recognition of revenue primarily relating to variable consideration, for contracts that still require performance by the entity at the date of adoption.

Costs to Obtain a Contract

Under the new guidance, the commission expense on contracts with new customers will be recorded over the average life of a customer given the commission amount associated with sales to new customers is not commensurate with the commission amount associated with the contract renewal for those same customers. The commission amount associated with the renewal of a contract in addition to any related incremental sale is recorded as expense over the term of the renewed contract. The net impact of these changes resulted in a $4,362 reduction to accumulated deficit for contracts that still require performance by the Company at the date of adoption.

Income Taxes

The adoption of ASC 606 primarily resulted in an acceleration of revenue and the reduction of expense as of December 31, 2017, which in turn generated additional deferred tax liabilities. As the Company fully reserves its net deferred tax assets in the jurisdictions impacted by the adoption of ASC 606, this impact was offset by a corresponding reduction to the valuation allowance.

The following summarizes the opening and closing balances of receivables, contract assets and contract liabilities from contracts with customers.


	Accounts Receivable, net		Contract Assets (current)		Deferred Revenue (current)		Deferred Revenue (non-current)		Total Deferred Revenue
Balance at December 31, 2018	$	23,264	$	1,640	$	39,846	$	146	$	39,992
Balance at December 31, 2019		31,181		1,871		49,260		299		49,559

Revenue recognized during the year ended December 31, 2019 from amounts included in deferred revenue at the beginning of the period was approximately $39.6 million. During the year ended December 31, 2019, the Company did not recognize revenue from performance obligations satisfied or partially satisfied in previous periods.

The assets recognized for costs to obtain a contract were $5.9 million and $5.9 million as of December 31, 2019 and December 31, 2018, respectively. Amortization expense recognized for costs to obtain a contract was $7.3 million and $7.2 million during the year ended December 31, 2019 and December 31, 2018, respectively.

Transaction Price Allocated to Future Performance Obligations

As of December 31, 2019, the total aggregate transaction price allocated to the unsatisfied performance obligations for subscription and support contracts was approximately $128.9 million, of which approximately $100.6 million is expected to be recognized over the next 12 months. The Company expects to recognize substantially all of the remaining unsatisfied performance obligations by December 2022.

Intangible Assets and Goodwill

12 Months Ended

Dec. 31, 2019

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets and Goodwill

5. Intangible Assets and Goodwill

Finite-lived intangible assets consist of the following as of December 31, 2019:


Description	Weighted Average Estimated Useful Life (in years)		Gross Carrying Value		Accumulated Amortization		Net Carrying Value
Developed technology		7	$	16,154	$	12,714	$	3,440
Customer relationships		9		15,487		5,052		10,435
Non-compete agreements		3		1,912		1,912		—
Tradename		3		368		368		—

Total			$	33,921	$	20,046	$	13,875

Finite-lived intangible assets consist of the following as of December 31, 2018:


Description	Weighted Average Estimated Useful Life (in years)		Gross Carrying Value		Accumulated Amortization		Net Carrying Value
Developed technology		7	$	14,223	$	11,082	$	3,141
Customer relationships		11		6,257		3,479		2,778
Non-compete agreements		3		1,912		1,912		—
Tradename		3		368		368		—

Total			$	22,760	$	16,841	$	5,919

The following table summarizes amortization expense related to intangible assets for the years ended December 31, 2019, 2018 and 2017:


	Year Ended December 31,
	2019		2018		2017
Cost of subscription and support revenue	$	1,621	$	1,651	$	2,031
Research and development		—		—		11
Sales and marketing		1,584		666		692

	$	3,205	$	2,317	$	2,734

The estimated remaining amortization expense for each of the five succeeding years and thereafter is as follows:


Year Ending December 31,	Amount
2020	$	3,410
2021		2,994
2022		2,037
2023		1,793
2024		1,571
2025 and thereafter		2,070

Total	$	13,875

The carrying amount of goodwill was $60,902 and 50,776 as of December 31, 2019 and 2018, respectively.

Fair Value of Financial Instruments

12 Months Ended

Dec. 31, 2019

Fair Value Disclosures [Abstract]

Fair Value of Financial Instruments

6. Fair Value Measurements

ASC 820, Fair Value Measurements and Disclosures

, establishes a three-level valuation hierarchy for instruments measured at fair value that distinguishes between assumptions based on market data (observable inputs) and the Company’s own assumptions (unobservable inputs). Observable inputs are inputs that market participants would use in pricing the asset or liability based on market data obtained from sources independent of the Company. Unobservable inputs are inputs that reflect the Company’s assumptions about the inputs that market participants would use in pricing the asset or liability, and are developed based on the best information available in the circumstances.

ASC 820 identifies fair value as an exit price, representing the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants based on the highest and best use of the asset or liability. As such, fair value is a market-based measurement that should be determined based on assumptions that market participants would use in pricing an asset or liability. The Company uses valuation techniques to measure fair value that maximize the use of observable inputs and minimize the use of unobservable inputs. These inputs are prioritized as follows:

•

Level

Observable inputs, such as quoted prices for identical assets or liabilities in active markets;

•

Level

Inputs, other than the quoted prices in active markets, that are observable either directly or indirectly, such as quoted prices for similar assets or liabilities, or market-corroborated inputs; and

•

Level

Unobservable inputs for which there is little or no market data which require the reporting entity to develop its own assumptions about how market participants would price the assets or liabilities.

The valuation techniques that may be used to measure fair value are as follows:

Market approach

— Uses prices and other relevant information generated by market transactions involving identical or comparable assets or liabilities.

Income approach

— Uses valuation techniques to convert future amounts to a single present amount based on current market expectations about those future amounts, including present value techniques, option-pricing models, and excess earnings method.

Cost approach

— Based on the amount that currently would be required to replace the service capacity of an asset (replacement cost).

The following tables set forth the Company’s financial instruments carried at fair value using the lowest level of input as of December 31, 2019 and 2018:


	December 31, 2019
	Quoted Prices in Active Markets for Identical Items (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
Assets:
Money market funds	$	41	$	—	$	—	$	41

Total assets	$	41	$	—	$	—	$	41


	December 31, 2018
	Quoted Prices in Active Markets for Identical Items (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
Assets:
Money market funds	$	8,299	$	—	$	—	$	8,299

Total assets	$	8,299	$	—	$	—	$	8,299

Realized gains and losses from sales of the Company’s investments are included in “Other income (expense), net”.

The Company measures eligible assets and liabilities at fair value, with changes in value recognized in earnings. Fair value treatment may be elected either upon initial recognition of an eligible asset or liability or, for an existing asset or liability, if an event triggers a new basis of accounting. The Company did not elect to remeasure any of its existing financial assets or liabilities, and did not elect the fair value option for any financial assets and liabilities transacted in the years ended December 31, 2019 or 2018.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details

Right-of-Use Asset and Lease Liability

12 Months Ended

Dec. 31, 2019

Accounting Changes and Error Corrections [Abstract]

Right-of-Use Asset and Lease Liability

Right-of-Use

Asset and Lease Liability

Effective January 1, 2019, the Company adopted ASC 842, which replaced the existing guidance for leases using the transition method introduced

by ASU 2018-11,

which adjusts the January 1, 2019 balance for the cumulative effects of the change in accounting.

Under ASC 842, a

right-of-use

asset and lease liability is recorded for all leases and the statement of operations reflects the lease expense for operating leases and amortization/interest expense for financing leases. The balance sheet amount recorded for existing leases at the date of adoption of ASC 842 is calculated using the applicable incremental borrowing rate at the date of adoption. The adoption of the new standard resulted in the recording of

right-of-use

assets and lease liabilities of $19.6 million and $20.9 million, respectively, as of January 1, 2019. Additionally, the Company reversed its deferred rent liability of $1.3 million as a result of the adoption. The adoption of the lease standard did not result in a cumulative

catch-up

adjustment to the opening balance of retained earnings.

The new standard provided various practical expedients, which were assessed to determine the ultimate impact of the new standard upon adoption. The Company elected the package of practical expedients, which permits the Company to not reassess (1) whether any expired or existing contracts are or contain leases, (2) the lease classification for any expired or existing leases and (3) any initial direct costs for any existing leases as of the effective date. The Company also elected the practical expedients to not apply the recognition requirements in the standard to a lease that at commencement date has a lease term of twelve months or less and does not contain a purchase option that it is reasonably certain to exercise and to not separate lease and related

non-lease

components.

The Company leases its facilities under

non-cancelable

operating leases.

Right-of-use

assets represent the right to use an underlying asset for the lease term, and lease liabilities represent the obligation to make lease payments arising from the lease.

Right-of-use

assets and lease liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. As most of the Company’s leases do not provide an implicit rate, the Company uses its incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. Many of the Company’s lessee agreements include options to extend the lease, which are not included in the minimum lease terms unless they are reasonably certain to be exercised.

The Company’s

rent

expense was $7.9

illion

$7.9

million

and

6.6

million for the years ended 2019, 2018 and 2017, respectively.

The Company entered into three operating lease agreements in the current year, resulting in the recording of an initial liability

and corresponding right-of-use asset

of $

3.5

million.

The weighted-average remaining

non-cancelable

lease term for our operating leases was

three

years at

December 31,

2019

The weighted-average discount rate was 4.3% at December 31, 2019.

The Company’s operating leases expire at various dates through 2025. The following shows the undiscounted cash flows for the remaining years under operating leases at December 31, 2019:


Year Ending December 31,	Operating Lease Commitments
2020	$	6,786
2021		6,186
2022		2,840
2023		1,644
2024		1,525
2025 and thereafter		210

Total operating lease commitments		19,191
Less imputed interest		(1,316	)
Total lease liabilities	$	17,875

Legal Matters

The Company, from time to time, is party to litigation arising in the ordinary course of business. Management does not believe that the outcome of these claims will have a material adverse effect on the consolidated financial position, results of operations or cash flows of the Company based on the status of proceedings at this time.

Guarantees and Indemnification Obligations

The Company typically enters into indemnification agreements in the ordinary course of business. Pursuant to these agreements, the Company indemnifies and agrees to reimburse the indemnified party for losses and costs incurred by the indemnified party, generally the Company’s customers, in connection with patent, copyright, trade secret, or other intellectual property or personal right infringement claims by third parties with respect to the Company’s technology. The term of these indemnification agreements is generally perpetual after execution of the agreement. Based on when customers first subscribe for the Company’s service, the maximum potential amount of future payments the Company could be required to make under certain of these indemnification agreements is unlimited, however, more recently the Company has typically limited the maximum potential value of such potential future payments in relation to the value of the contract. Based on historical experience and information known as of December 31, 2019, the Company has not incurred any costs for the above guarantees and indemnities. The Company has received requests for indemnification from customers in connection with patent infringement suits brought against the customer by a third party. To date, the Company has not agreed that the requested indemnification is required by the Company’s contract with any such customer.

In certain circumstances, the Company warrants that its products and services will perform in all material respects in accordance with its standard published specification documentation in effect at the time of delivery of the licensed products and services to the customer for the warranty period of the product or service. To date, the Company has not incurred significant expense under its warranties and, as a result, the Company believes the estimated fair value of these agreements is immaterial.

Stockholders' Equity

12 Months Ended

Dec. 31, 2019

Equity [Abstract]

Stockholders' Equity

8. Stockholders’ Equity

Common Stock

Common stockholders are entitled to one vote per share. Holders of common stock are entitled to receive dividends, when and if declared by the Board.

Treasury Stock

The Company has recorded 135,000 shares as treasury stock as of December 31, 2019 and 2018.

Equity Incentive Plans

At December 31, 2019, the Company had five stock-based compensation plans, the Amended and Restated 2004 Stock Option and Incentive Plan (the 2004 Plan), the 2012 Stock Incentive Plan (the 2012 Plan), the Brightcove Inc. 2012 RSU Inducement Plan (the RSU Plan), the Brightcove Inc. 2014 Stock Option Inducement Plan (the 2014 Stock Inducement Plan), and the 2018 Inducement Plan (the 2018 plan). The 2004 Plan and the 2012 Plan provided for the issuance of incentive and

non-qualified

stock options, restricted stock, and other equity awards to the Company’s employees, officers, directors, consultants and advisors. In conjunction with the effectiveness of the 2012 Plan, the Board voted that no further stock options or other equity-based awards may be granted under the 2004 Plan.

The number of shares reserved and available for issuance under the 2012 Plan automatically increases each January 1, beginning in 2013, by 4% of the outstanding number of shares of the Company’s common stock on the immediately preceding December 31 or such lesser number of shares as determined by the Company’s compensation committee subject to an overall overhang limit of 30%. This number is subject to adjustment in the event of a stock split, stock dividend or other change in the Company’s capitalization.

In 2012, the Company adopted the RSU Plan in connection with the acquisition of Zencoder. The restricted stock units were settled in shares of the Company’s common stock upon vesting.

In 2014, the Company adopted the 2014 Stock Inducement Plan in connection with the Unicorn asset purchase agreement.

Effective April 11, 2018, the Company adopted the 2018 Plan. The 2018 Plan provides for the issuance of stock options and restricted stock units to the Company’s Chief Executive Officer (“CEO”).

During 2019 and 2018, the Company granted an aggregate of 641,000 and 1,169,000 restricted stock units, respectively, to certain key executives, which contain both performance-based and service-based vesting conditions. The Company measures compensation expense for these performance-based awards based upon a review of the Company’s expected achievement against specified financial performance targets. Compensation cost is recognized on a ratable basis over the requisite service period for each series of grants to the extent management has deemed that such awards are probable of vesting based upon the expected achievement against the specified targets. On a periodic basis, management reviews the Company’s expected performance and adjusts the compensation cost, if needed, at such time. The Company determined that a portion of the performance-based restricted stock units are probable of vesting in the first quarter of 2020. As such, the Company recognized $2.9 million of stock-based compensation expense relating to performance-based awards for the year ended December 31, 2019.

The following is a summary of the stock option activity for all stock option plans during the year ended December 31, 2019:


	Number of Shares			Weighted-Average Exercise Price		Weighted-Average Remaining Contractual Term (In Years)		Aggregate Intrinsic Value (1)
Outstanding at December 31, 2018		2,737,655		$	8.57
Granted		770,038			9.89
Exercised		(466,110	)		7.45			$	1,286
Cancelled		(562,160	)		9.57

Outstanding at December 31, 2019		2,479,423		$	8.96		7.24	$	1,558

Exercisable at December 31, 2019		1,117,747		$	8.32		5.37	$	1,291

(1)	The aggregate intrinsic value was calculated based on the positive difference between the estimated fair value of the Company’s common stock on December 31, 2019 of $8.69 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.

The aggregate intrinsic value for options exercised during the years ended December 31, 2018 and 2017 was $4,897 and $1,243, respectively.

The Company has entered into restricted stock unit (RSU) agreements with certain of its employees pursuant to the 2012 Plan and the RSU Plan. Vesting occurs periodically at specified time intervals, ranging from three months to four years, and in specified percentages. Upon vesting, the holder will receive one share of the Company’s common stock for each unit vested.

The following table summarizes the RSU activity during the year ended December 31, 2019:


	Shares			Weighted Average Grant Date Fair Value
Unvested by December 31, 2018		3,033,582		$	8.07
Granted		2,032,072			10.59
Vested and issued		(537,362	)		7.91
Cancelled		(901,928	)		8.45

Unvested by December 31, 2019		3,626,364		$	9.03

The aggregate fair value of vested and issued RSUs for the years ended December 31, 2019, 2018 and 2017 was $5.9 million, $5.5 million and $4.2 million, respectively.

Common Stock Reserved for Future Issuance

At December 31, 2019, the Company has reserved the following shares of common stock for future issuance:


	December 31, 2019
Common stock options outstanding		2,479,423
Restricted stock unit awards outstanding		3,626,364
Shares available for issuance under all stock-based compensation plans		2,136,689

Total shares of authorized common stock reserved for future issuance		8,242,476

Income Taxes

12 Months Ended

Dec. 31, 2019

Income Tax Disclosure [Abstract]

Income Taxes

9. Income Taxes

Loss before the provision for income taxes consists of the following:


	Year Ended December 31,
	2019			2018			2017
Domestic	$	(23,388	)	$	(15,026	)	$	(20,528	)
Foreign		2,045			1,599			1,379

Total	$	(21,343	)	$	(13,427	)	$	(19,149	)

The provision for income taxes in the accompanying consolidated financial statements consists of the following:


	Year Ended December 31,
	2019			2018		2017
Current provision:
Federal	$	—		$	—	$	—
State		18			19		21
Foreign		626			464		311

Total current		644			483		332

Deferred (benefit):
Federal		7			—		—
State		8			—		—
Foreign		(99	)		118		38

Total deferred		(84	)		118		38

Total provision	$	560		$	601	$	370

A reconciliation of the U.S. federal statutory rate to the Company’s effective tax rate is as follows:


	Year Ended December 31,
	2019			2018			2017
Tax at statutory rates		(21.0	)%		(21.0	)%		(34.0	)%
State income taxes		(4.2	)		(5.5	)		(4.1	)
Change in tax rate		(0.1	)		—			103.9
Permanent differences		5.0			7.0			7.1
Foreign rate differential		0.7			1.4			(0.7	)
Research and development credits		(4.4	)		(6.1	)		(3.7	)
Change in valuation allowance		26.8			29.2			(66.3	)
Other, net		(0.2	)		(0.5	)		(0.3	)

Effective tax rate		2.6	%		4.5	%		1.9	%

The income tax effect of each type of temporary difference and carryforward as of December 31, 2019 and 2018 is as follows:


	As of December 31,
	2019			2018
Deferred tax assets:
Net operating loss carry-forwards	$	43,886		$	41,440
Tax credit carry-forwards		11,602			10,327
Stock-based compensation		1,364			974
Fixed Assets		213			179
Account receivable reserves		420			136
Accrued compensation		1,026			910
Lease Liability		4,005			—
Capitalized start-up costs		46			92
Other temporary differences		1,479			325

Total deferred tax assets		64,041			54,383
Deferred tax liabilities:
Other deferred tax liabilities		(1,422	)		(1,520	)
ROU Asset		(3,951	)		—
Intangible assets		(3,435	)		(3,100	)

Total deferred tax liabilities		(8,808	)		(4,620	)

Valuation allowance		(55,507	)		(49,791	)

Net deferred tax asset (liability)	$	(274	)	$	(28	)

The Company is required to compute income tax expense in each jurisdiction in which it operates. This process requires the Company to project its current tax liability and estimate its deferred tax assets and liabilities, including net operating loss (NOL) and tax credit carry-forwards. In assessing the ability to realize the net deferred tax assets, management considers whether it is more likely than not that some portion or all of the net deferred tax assets will not be realized.

The Company has provided a valuation allowance against substantially all of its remaining U.S. net deferred tax assets as of December 31, 2019 and all of its net deferred tax assets as of December 31, 2018, as based upon the level of historical U.S. losses and future projections over the period in which the net deferred tax assets are deductible, at this time, management believes it is more likely than not that the Company will not realize the benefits of these deductible differences. The increase in the valuation allowance from 2018 to 2019 of $5.7 million principally relates to the current year taxable loss. The Company maintains net deferred tax liabilities for temporary differences related to its foreign subsidiaries.

As of December 31, 2019, the Company had federal net operating losses of approximately $185.6 million, of which $161.8 million are available to offset future taxable income, if any, through 2037 and $23.8 million which are available to offset future taxable income indefinitely. As of December 31, 2019, the Company had state net operating losses of approximately $84.1 million, of which $82.4 million are available to offset future taxable income, if any, through 2039 and $1.7 million which are available to offset future taxable income indefinitely. The Company also had federal and state research and development tax credits of $7.8 million and $4.8 million, respectively, which expire in various amounts through 2039. The net operating loss and tax credit amounts are subject to annual limitations under Section 382 change of ownership rules under the U.S. Internal Revenue Code of 1986, as amended. This could limit the amount of tax attributes that can be utilized annually to offset future taxable income or tax liabilities. The amount of the annual limitation is determined based on the value of the Company immediately prior to the ownership change. Subsequent ownership changes may further affect the limitation in future years. The Company has not conducted an assessment to determine whether there may have been a Section 382 ownership change from June 30, 2014, the date of the most recent completed study, through December 31, 2019. If a change in ownership were to have occurred during that period, and resulted in the restriction of net operating loss and tax credit carryforwards, the reduction in the related deferred tax asset would be offset with a corresponding reduction in the valuation allowance.

On January 1, 2009, the Company adopted the provision for uncertain tax positions under ASC 740,

Income Taxes

. The adoption did not have an impact on the Company’s retained earnings balance. At December 31, 2019 and 2018, the Company had no recorded liabilities for uncertain tax positions.

At December 31, 2019 and 2018, the Company had no accrued interest or penalties related to uncertain tax positions.

The Company files income tax returns in the U.S. federal tax jurisdiction, various state and various foreign jurisdictions. The Company is currently open to examination under the statute of limitations by the Internal Revenue Service and state jurisdictions for the tax years ended 2016 through 2019. Since the Company is in a U.S. loss carryforward position, carryforward tax attributes generated in prior years may still be adjusted upon future examination if they have or will be used in a future period. Additionally, certain

non-U.S.

jurisdictions are no longer subject for income tax examinations by authorities for tax years before 2014.

On December 22, 2017, the Tax Cuts and Jobs Act (the “Act”) was enacted in the United States. The Act reduces the U.S. federal corporate tax rate from 34% to 21%, requires companies to pay a

one-time

transition tax on earnings of certain foreign subsidiaries that were previously tax deferred and creates new taxes on certain foreign sourced earnings. In December 2017, the SEC issued SAB 118, which directs taxpayers to consider the impact of the U.S. legislation as “provisional” when it does not have the necessary information available, prepared or analyzed (including computations) in reasonable detail to complete its accounting for the change in tax law.

As of December 31, 2018, the Company had completed its accounting for all of the tax effects of the enactment of the Act, including the effects on its existing deferred tax balances and the

one-time

transition tax. The Company had not recognized any material adjustment to the provisional tax expense estimate previously recorded related to the Act.

No additional U.S. income taxes or foreign withholding taxes have been provided for any additional outside basis differences inherent in the Company’s foreign entities as these amounts continue to be indefinitely reinvested in foreign operations based on management’s current intentions. Determining the amount of unrecognized deferred tax liability related to any remaining undistributed foreign earnings not subject to the transition tax and additional outside basis difference in these entities (i.e., basis difference in excess of that subject to the

one-time

transition tax) is not practicable.

Debt

12 Months Ended

Dec. 31, 2019

Debt Disclosure [Abstract]

Debt

10. Debt

On December 14, 2018, the Company entered into an amended and restated loan and security agreement with a lender (the “Loan Agreement”) providing for up to a $30.0 million asset based line of credit (the “Line of Credit”). Under the Line of Credit, the Company can borrow up to $30.0 million. Borrowings under the Line of Credit are secured by substantially all of the Company’s assets, excluding its intellectual property. Outstanding amounts under the Line of Credit accrue interest at a rate as follows: (i) for prime rate advances, the greater of (A) the prime rate and (B) 4%, and (ii) for LIBOR advances, the greater of (A) the LIBOR rate plus 225 basis points and (B) 4%. Under the Loan Agreement, the Company must comply with certain financial covenants, including maintaining a minimum asset coverage ratio. If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income threshold based on

non-GAAP

operating measures. Failure to comply with these covenants, or the occurrence of an event of default, could permit the lenders under the Line of Credit to declare all amounts borrowed under the Line of Credit, together with accrued interest and fees, to be immediately due and payable. The Line of Credit agreement will expire on December 14, 2021. The Company was in compliance with all covenants under the Line of Credit as of December 31, 2019 and there were no borrowings outstanding as of December 31, 2019.

Accrued Expenses

12 Months Ended

Dec. 31, 2019

Payables and Accruals [Abstract]

Accrued Expenses

11. Accrued Expenses

Accrued expenses consist of the following:


	December 31,
	2019		2018
Accrued payroll and related benefits	$	7,195	$	4,777
Accrued sales and other taxes		2,323		1,639
Accrued professional fees and outside contractors		3,638		1,253
Accrued content delivery		3,821		2,979
Accrued other liabilities		3,948		3,334

Total	$	20,925	$	13,982

Segment Information

12 Months Ended

Dec. 31, 2019

Segment Reporting [Abstract]

Segment Information

12. Segment Information

Disclosure requirements about segments of an enterprise and related information establishes standards for reporting information regarding operating segments in annual financial statements and requires selected information of those segments to be presented in interim financial reports issued to stockholders. Operating segments are identified as components of an enterprise about which separate discrete financial information is available for evaluation by the chief operating decision-maker, or decision-making group, in making decisions on how to allocate resources and assess performance. The Company’s chief decision maker is its chief executive officer. The Company and the chief decision maker view the Company’s operations and manage its business as one operating segment.

Geographic Data

Total revenue to unaffiliated customers by geographic area, based on the location of the customer, was as follows:


	Year Ended December 31,
	2019		2018		2017
Revenue:
North America	$	97,309	$	88,778	$	91,358
Europe		31,587		27,754		24,425
Japan		22,150		21,960		16,881
Asia Pacific		32,391		25,766		22,539
Other		1,018		575		710

Total revenue	$	184,455	$	164,833	$	155,913

North America is comprised of revenue from the United States, Canada and Mexico. Revenue from customers located in the United States was $90,515, $83,435 and $85,459 during the years ended December 31, 2019, 2018 and 2017, respectively. Other than the United States and Japan, no other country contributed more than 10% of the Company’s total revenue during the years ended December 31, 2019 and 2018.

As of December 31, 2019 and December 31, 2018, property and equipment at locations outside the U.S. was not material.

401(k) Savings Plan

12 Months Ended

Dec. 31, 2019

Retirement Benefits [Abstract]

401(k) Savings Plan

13. 401(k) Savings Plan

The Company maintains a defined contribution savings plan covering all eligible U.S. employees under Section 401(k) of the Internal Revenue Code. Company contributions to the plan may be made at the discretion of the Board. During the years ended December 31, 2019, 2018 and 2017, the Company has made contributions to the plan of $392, $424 and $425, respectively.

Quarterly Financial Data

12 Months Ended

Dec. 31, 2019

Quarterly Financial Information Disclosure [Abstract]

Quarterly Financial Data

14. Quarterly Financial Data (unaudited)

The following table presents certain unaudited quarterly financial information for the eight quarters in the period ended December 31, 2019. This information has been prepared on the same basis as the audited financial statements and includes all adjustments (consisting only of normal recurring adjustments) necessary to present fairly the unaudited quarterly results of operations set forth herein.


	For the three months ended:
	Dec. 31, 2019			Sep. 30, 2019			Jun. 30, 2019			Mar. 31, 2019			Dec. 31, 2018			Sep. 30, 2018			Jun. 30, 2018			Mar. 31, 2018
Revenue	$	47,603		$	47,434		$	47,582		$	41,836		$	40,864		$	41,121		$	41,654		$	41,194
Gross profit		28,803			29,120			25,973			25,090			24,387			24,803			25,036			23,983
Loss from operations		(6,870	)		(2,358	)		(7,082	)		(4,753	)		(2,527	)		(3,141	)		(5,017	)		(2,416	)
Net loss		(6,712	)		(2,970	)		(7,238	)		(4,983	)		(2,617	)		(3,502	)		(5,652	)		(2,257	)
Basic and diluted net loss per share		(0.17	)		(0.08	)		(0.19	)		(0.14	)		(0.07	)		(0.10	)		(0.16	)		(0.06	)

Restructuring

12 Months Ended

Dec. 31, 2019

Restructuring and Related Activities [Abstract]

Restructuring

15. Restructuring

During the second quarter of 2019, the Company committed to an action to restructure certain parts of the Company with the intent of aligning skills with the Company’s strategy and facilitating cost efficiencies and savings. As a result, certain headcount reductions were necessary. The Company incurred approximately $752 in restructuring charges during the second quarter of 2019. The restructuring charges reflect post-employment benefits and are reflected in the Condensed Consolidated Statements of Operations as follows: $186 – Cost of subscription and support revenue; $107 – Cost of professional services and other revenue; $421 – Sales and Marketing; and $38 – Research and Development. The Company has paid all amounts due relating to the restructuring and does not expect to incur any additional restructuring charges related to this action.

Business Description (Policies)

12 Months Ended

Dec. 31, 2019

Business Description

The Company is headquartered in Boston, Massachusetts and was incorporated in the state of Delaware on August 24, 2004.

Basis of Presentation

by ASU 2018-11

on January 1, 2019 and ASC 606 using the modified retrospective method on January 1, 2018.

Use of Estimates and Uncertainties

Principles of Consolidation

Subsequent Events Considerations

Foreign Currency Translation

period-end

Cash and Cash Equivalents

re-evaluates

such determination at each balance sheet date. The Company did not have any short-term or long-term investments at December 31, 2019 or 2018.

Cash and cash equivalents as of December 31, 2019 and 2018 consist of the following:


	December 31, 2019
Description	Contracted Maturity		Amortized Cost		Fair Market Value		Balance Per Balance Sheet
Cash		Demand	$	22,718	$	22,718	$	22,718
Money market funds		Demand		41		41		41

Total cash and cash equivalents			$	22,759	$	22,759	$	22,759


	December 31, 2018
Description	Contracted Maturity		Amortized Cost		Fair Market Value		Balance Per Balance Sheet
Cash		Demand	$	21,007	$	21,007	$	21,007
Money market funds		Demand		8,299		8,299		8,299

Total cash and cash equivalents			$	29,306	$	29,306	$	29,306

Disclosure of Fair Value of Financial Instruments

Revenue

The Company accounts for revenue in accordance with ASC Topic 606,

Revenue from Contracts with Customers

, which was adopted on January 1, 2018 using the modified retrospective method. For further discussion of the Company’s accounting policies related to revenue, see Note 4.

Cost of Revenue

internal-use

software development costs and intangible assets and depreciation expense.

Allowance for Doubtful Accounts

Below is a summary of the changes in the Company’s allowance for doubtful accounts for the years ended December 31, 2019, 2018 and 2017:


	Balance at Beginning of Period		Provision		Write-offs			Balance at End of Period
Year ended December 31, 2019	$	190	$	1,137	$	(423	)	$	904
Year ended December 31, 2018		146		199		(155	)		190
Year ended December 31, 2017		154		203		(211	)		146

Off-Balance Sheet Risk and Concentration of Credit Risk

Off-Balance

Sheet Risk and Concentration of Credit Risk

The Company has no significant

off-balance

Concentration of Other Risks

The Company is dependent on certain content delivery network providers who provide digital media delivery functionality enabling the Company’s

on-demand

application service to function as intended for the Company’s customers and ultimate

end-users.

The disruption of these services could have a material adverse effect on the Company’s business, financial position, and results of operations.

Software Development Costs

Costs incurred to develop software applications used in the Company’s

on-demand

application services consist of (a) certain external direct costs of materials and services incurred in developing or obtaining

internal-use

software are expensed as incurred. These capitalized costs are amortized on a straight-line basis over the expected useful life of the software, which is estimated to be three years. Capitalized

internal-use

software development costs are classified as “Software” within “Property and Equipment, net” in the accompanying consolidated balance sheets.

During the years ended December 31, 2019, 2018 and 2017, the Company capitalized $6,574, $3,152 and $3,239, respectively, of

internal-use

software development costs. The Company recorded amortization expense associated with its capitalized

internal-use

software development costs of $3,784, $2,962 and $1,867 for the years ended December 31, 2019, 2018 and 2017, respectively.

Property and Equipment

Property and equipment consists of the following:


	Estimated Useful Life (in Years)		December 31,
			2019		2018
Computer equipment		3	$	14,807	$	14,076
Software		3 - 6		27,882		21,208
Furniture and fixtures		5		2,965		2,929
Leasehold improvements		Shorter of lease term or the estimated useful life		1,821		1,665

				47,475		39,878
Less accumulated depreciation and amortization				35,389		30,175

			$	12,086	$	9,703

Depreciation and amortization expense, which includes amortization expense associated with capitalized

internal-use

software development costs, for the years ended December 31, 2019, 2018 and 2017 was $5,217, $4,479 and $4,523, respectively.

Expenditures for maintenance and repairs are charged to expense as incurred, whereas major improvements are capitalized as additions to property and equipment.

Right-of-Use Asset and Lease Liability

Right-of-Use

Asset and Lease Liability

The Company accounts for its

right-of-use

assets and lease liabilities in accordance with ASC Topic 842,

Leases

, which was adopted on January 1, 2019 using the transition method introduced by ASU

2018-11.

For further discussion of the Company’s accounting policies related to

right-of-use

assets and lease liabilities, see Note 7.

Long-Lived Assets

re-evaluates

For the years ended December 31, 2019, 2018 and 2017, the Company has not identified any impairment of its long-lived assets.

Business Combinations

If different assumptions are used, it could materially impact the purchase price allocation and adversely affect our results of operations, financial condition and cash flows.

For further discussion of the Company’s accounting policies related to business combinations, see Note 3.

Intangible Assets and Goodwill

The Company adopted ASU

2017-04

Comprehensive Income (Loss)

Comprehensive income (loss) is defined as the change in equity of a business enterprise during a period from transactions, other events, and circumstances from

non-owner

Net Loss per Share


	Year Ended December 31,
	2019		2018		2017
Options outstanding		2,479		2,738		4,127
Restricted stock units outstanding		3,626		3,034		2,050

Income Taxes

The Company accounts for uncertain tax positions recognized in the consolidated financial statements by prescribing a

more-likely-than-not

Stock-Based Compensation

At December 31, 2019, the Company had five stock-based compensation plans, which are more fully described in Note 8.


	Year Ended December 31,
	2019			2018			2017
Risk-free interest rate		2.25	%		2.88	%		2.08	%
Expected volatility		44	%		43	%		42	%
Expected life (in years)		6.2			6.2			6.1
Expected dividend yield		—			—			—


	Year Ended December 31,
	2019		2018		2017
Cost of subscription and support revenue	$	683	$	481	$	439
Cost of professional services and other revenue		289		242		251
Research and development		1,444		1,281		1,563
Sales and marketing		2,713		2,377		2,750
General and administrative		4,130		2,268		2,240

	$	9,259	$	6,649	$	7,243

Upon the adoption of

ASU 2016-09

on January 1, 2017, we have elected to recognize prospectively gross stock-based compensation expense with actual forfeitures recognized as they occur. Prior to the adoption of

ASU 2016-09,

we estimated forfeitures at the time of grant and revised those estimates in subsequent periods if actual forfeitures differed from estimates.

See Note 8 for a summary of the stock option and restricted stock activity under the Company’s stock-based compensation plans for the year ended December 31, 2019.

Advertising Costs

Advertising costs are charged to operations as incurred. The Company incurred advertising costs of $2,658, $2,657and $2,485 for the years ended December 31, 2019, 2018 and 2017, respectively.

Merger-related Costs

Recent Accounting Pronouncements and Standards

Recently Issued Accounting Pronouncements

In June 2016, the FASB issued ASU

No. 2016-13,

Accounting Standards Update 2014-09 [Member]

Revenue

In May 2014, the Financial Accounting Standards

Board (FASB) issued ASU No. 2014-09,

Revenue from Contracts with Customers (Topic 606)

, which modifies how all entities recognize revenue, and consolidates revenue recognition guidance into one ASC Topic (ASC Topic 606,

Revenue from Contracts with Customers

). The Company adopted ASC 606 on January 1, 2018 and applied the modified retrospective method of adoption with

a cumulative catch-up adjustment to the

opening balance of retained earnings at January 1, 2018. Under this method, the Company applied the revised guidance for the year of adoption and applied ASC Topic 605,

Revenue

Recognition

(“ASC 605”), in the prior years. As a result, the Company applied ASC 606 only to contracts that were not yet completed as of January 1, 2018. The Company recognized

a cumulative catch-up adjustment

Identify the contract with a customer

Identify the performance obligations in the contract

Determine the transaction price

Allocate the transaction price to performance obligations in the contract

Recognize revenue when or as the Company satisfies a performance obligation

Summary of Significant Accounting Policies (Tables)

12 Months Ended

Dec. 31, 2019

Accounting Policies [Abstract]

Schedule of Cash and Cash Equivalents

Cash and cash equivalents as of December 31, 2019 and 2018 consist of the following:


	December 31, 2019
Description	Contracted Maturity		Amortized Cost		Fair Market Value		Balance Per Balance Sheet
Cash		Demand	$	22,718	$	22,718	$	22,718
Money market funds		Demand		41		41		41

Total cash and cash equivalents			$	22,759	$	22,759	$	22,759


	December 31, 2018
Description	Contracted Maturity		Amortized Cost		Fair Market Value		Balance Per Balance Sheet
Cash		Demand	$	21,007	$	21,007	$	21,007
Money market funds		Demand		8,299		8,299		8,299

Total cash and cash equivalents			$	29,306	$	29,306	$	29,306

Summary of Changes in Company's Allowance for Doubtful Accounts

Below is a summary of the changes in the Company’s allowance for doubtful accounts for the years ended December 31, 2019, 2018 and 2017:


	Balance at Beginning of Period		Provision		Write-offs			Balance at End of Period
Year ended December 31, 2019	$	190	$	1,137	$	(423	)	$	904
Year ended December 31, 2018		146		199		(155	)		190
Year ended December 31, 2017		154		203		(211	)		146

Property and Equipment

Property and equipment consists of the following:


	Estimated Useful Life (in Years)		December 31,
			2019		2018
Computer equipment		3	$	14,807	$	14,076
Software		3 - 6		27,882		21,208
Furniture and fixtures		5		2,965		2,929
Leasehold improvements		Shorter of lease term or the estimated useful life		1,821		1,665

				47,475		39,878
Less accumulated depreciation and amortization				35,389		30,175

			$	12,086	$	9,703

Outstanding Common Shares Excluded from Computation of Dilutive Net Loss per Share

The following outstanding common shares have been excluded from the computation of dilutive net loss per share as of December 31, 2019, 2018 and 2017:


	Year Ended December 31,
	2019		2018		2017
Options outstanding		2,479		2,738		4,127
Restricted stock units outstanding		3,626		3,034		2,050

Weighted Average Assumptions Utilized


	Year Ended December 31,
	2019			2018			2017
Risk-free interest rate		2.25	%		2.88	%		2.08	%
Expected volatility		44	%		43	%		42	%
Expected life (in years)		6.2			6.2			6.1
Expected dividend yield		—			—			—

Summary of Stock-based Compensation Expense

The following table summarizes stock-based compensation expense as included in the consolidated statement of operations for the years ended December 31, 2019, 2018 and 2017:


	Year Ended December 31,
	2019		2018		2017
Cost of subscription and support revenue	$	683	$	481	$	439
Cost of professional services and other revenue		289		242		251
Research and development		1,444		1,281		1,563
Sales and marketing		2,713		2,377		2,750
General and administrative		4,130		2,268		2,240

	$	9,259	$	6,649	$	7,243

Business Combinations (Tables)

12 Months Ended

Dec. 31, 2019

Business Acquisition [Line Items]

Schedule of Total Purchase Price

The total purchase price for Ooyala has been allocated as follows:


Accounts receivable	$	3,175
Other tangible assets	$	811
Identifiable intangible assets	$	9,636
Goodwill	$	4,585
Deferred revenue	$	(6,633	)
Other liabilities	$	(196	)

Total estimated purchase price	$	11,378

Schedule of Identifiable Intangible Assets Acquired and Their respective Useful Lives

The following are the identifiable intangible assets acquired and their respective useful lives, as determined based on preliminary valuations:


	Amount		Useful Life
Customer relationships	$	8,998		7
Developed technology		638		1

Total	$	9,636

Schedule of Estimated Remaining Amortization Expense

The estimated amortization expense for 2019 and for each of the five succeeding years and thereafter is as follows:


Year Ending December 31,	Amount
2019	$	1,443
2020		1,445
2021		1,286
2022		1,285
2023		1,285
2024 and thereafter		2,892

Total	$	9,636

Schedule of Pro Forma Financial Information

The pro forma information for all periods presented also includes the effects of business combination accounting resulting from the acquisition.


	Year Ended December 31,
	2019			2018
Total revenue	$	192,070		$	195,293
Net loss		(20,616	)		(16,955	)
Earnings per share—basic and diluted		(0.54	)		(0.46	)

Other Business Combinations [Member]

Business Acquisition [Line Items]

Schedule of Total Purchase Price

The total purchase price for the August Acquisition has been allocated as follows:


Cash	$	981
Accounts receivable	$	393
Other tangible assets	$	210
Identifiable intangible assets	$	1,525
Goodwill	$	5,541
Accounts payable	$	(177	)
Deferred revenue	$	(138	)
Accrued expenses	$	(322	)
Deferred tax liability	$	(333	)

Total estimated purchase price	$	7,680

Schedule of Identifiable Intangible Assets Acquired and Their respective Useful Lives

The following are the identifiable intangible assets acquired and their respective useful lives, as determined based on preliminary valuations:


	Amount		Useful Life
Developed technology	$	232		4
Customer relationships		1,293		4

Total	$	1,525

Schedule of Estimated Remaining Amortization Expense

The estimated remaining amortization expense for 2019 and for each of the five succeeding years and thereafter is as follows:


Year Ending December 31,	Amount
2019	$	160
2020		381
2021		381
2022		381
2023		222
2024 and thereafter		—

Total	$	1,525

Schedule of Goodwill

The changes in the carrying amount of goodwill for the year ended December 31, 2019 were as follows:


Balance as of January 1, 2019	$	50,776
Goodwill from acquisitions		10,126

Balance as of December 31, 2019	$	60,902

Revenue from Contracts with Customers (Tables)

12 Months Ended

Dec. 31, 2019

New Accounting Pronouncements or Change in Accounting Principle [Line Items]

Summary of Receivables, Contract Assets and Contract Liabilities from Contracts with Customers

The following summarizes the opening and closing balances of receivables, contract assets and contract liabilities from contracts with customers.


	Accounts Receivable, net		Contract Assets (current)		Deferred Revenue (current)		Deferred Revenue (non-current)		Total Deferred Revenue
Balance at December 31, 2018	$	23,264	$	1,640	$	39,846	$	146	$	39,992
Balance at December 31, 2019		31,181		1,871		49,260		299		49,559

Balance Sheet [Member]

New Accounting Pronouncements or Change in Accounting Principle [Line Items]

Schedule of Changes in Condensed Consolidated Financial Statement

As a result of applying the modified retrospective method to adopt the new revenue guidance, the following adjustments were made on the condensed consolidated balance sheet as of January 1, 2018.


	As Reported			Adjustments				Adjusted
	December 31, 2017			Subscription and Support Revenue		Costs to Obtain a Contract		January 1, 2018
Assets
Current assets:
Cash and cash equivalents	$	26,132						$	26,132
Accounts receivable, net		25,236			926				26,162
Prepaid expenses		3,991							3,991
Other current assets		3,045			1,861		3,384		8,290

Total current assets		58,404			2,787		3,384		64,575
Property and equipment, net		9,143							9,143
Intangible assets, net		8,236							8,236
Goodwill		50,776							50,776
Deferred tax asset		87							87
Other assets		969					978		1,947

Total assets	$	127,615		$	2,787	$	4,362	$	134,764

Liabilities and stockholders’ equity
Current liabilities:
Accounts payable	$	6,142						$	6,142
Accrued expenses		13,621							13,621
Capital lease liability		228							228
Equipment financing		26							26
Deferred revenue		39,370			1,429				40,799

Total current liabilities		59,387			1,429		—		60,816
Deferred revenue, net of current portion		244			115				359
Other liabilities		1,228							1,228

Total liabilities		60,859			1,544		—		62,403
Commitments and contingencies
Stockholders’ equity:
Undesignated preferred stock		—							—
Common stock		35							35
Additional paid-in capital		238,700							238,700
Treasury stock		(871	)						(871	)
Accumulated other comprehensive loss		(809	)						(809	)
Accumulated deficit		(170,299	)		1,243		4,362		(164,694	)

Total stockholders’ equity		66,756			1,243		4,362		72,361

Total liabilities and stockholders’ equity	$	127,615		$	2,787	$	4,362	$	134,764

Intangible Assets and Goodwill (Tables)

12 Months Ended

Dec. 31, 2019

Goodwill and Intangible Assets Disclosure [Abstract]

Finite Lived Intangible Assets

Finite-lived intangible assets consist of the following as of December 31, 2019:


Description	Weighted Average Estimated Useful Life (in years)		Gross Carrying Value		Accumulated Amortization		Net Carrying Value
Developed technology		7	$	16,154	$	12,714	$	3,440
Customer relationships		9		15,487		5,052		10,435
Non-compete agreements		3		1,912		1,912		—
Tradename		3		368		368		—

Total			$	33,921	$	20,046	$	13,875

Finite-lived intangible assets consist of the following as of December 31, 2018:


Description	Weighted Average Estimated Useful Life (in years)		Gross Carrying Value		Accumulated Amortization		Net Carrying Value
Developed technology		7	$	14,223	$	11,082	$	3,141
Customer relationships		11		6,257		3,479		2,778
Non-compete agreements		3		1,912		1,912		—
Tradename		3		368		368		—

Total			$	22,760	$	16,841	$	5,919

Amortization Expense Related to Intangible Assets

The following table summarizes amortization expense related to intangible assets for the years ended December 31, 2019, 2018 and 2017:


	Year Ended December 31,
	2019		2018		2017
Cost of subscription and support revenue	$	1,621	$	1,651	$	2,031
Research and development		—		—		11
Sales and marketing		1,584		666		692

	$	3,205	$	2,317	$	2,734

Estimated Remaining Amortization Expense

The estimated remaining amortization expense for each of the five succeeding years and thereafter is as follows:


Year Ending December 31,	Amount
2020	$	3,410
2021		2,994
2022		2,037
2023		1,793
2024		1,571
2025 and thereafter		2,070

Total	$	13,875

Fair Value of Financial Instruments (Tables)

12 Months Ended

Dec. 31, 2019

Fair Value Disclosures [Abstract]

Company's Financial Instruments Carried at Fair Value Using Lowest Level of Input

The following tables set forth the Company’s financial instruments carried at fair value using the lowest level of input as of December 31, 2019 and 2018:


	December 31, 2019
	Quoted Prices in Active Markets for Identical Items (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
Assets:
Money market funds	$	41	$	—	$	—	$	41

Total assets	$	41	$	—	$	—	$	41


	December 31, 2018
	Quoted Prices in Active Markets for Identical Items (Level 1)		Significant Other Observable Inputs (Level 2)		Significant Unobservable Inputs (Level 3)		Total
Assets:
Money market funds	$	8,299	$	—	$	—	$	8,299

Total assets	$	8,299	$	—	$	—	$	8,299

Right-of-Use Asset and Lease Liability (Tables)

12 Months Ended

Dec. 31, 2019

Accounting Changes and Error Corrections [Abstract]

Schedule of Maturity Analysis of Undiscounted Cash Flows of Operating Lease

The following shows the undiscounted cash flows for the remaining years under operating leases at December 31, 2019:


Year Ending December 31,	Operating Lease Commitments
2020	$	6,786
2021		6,186
2022		2,840
2023		1,644
2024		1,525
2025 and thereafter		210

Total operating lease commitments		19,191
Less imputed interest		(1,316	)
Total lease liabilities	$	17,875

Stockholders' Equity (Tables)

12 Months Ended

Dec. 31, 2019

Equity [Abstract]

Summary of Stock Option Activity

The following is a summary of the stock option activity for all stock option plans during the year ended December 31, 2019:


	Number of Shares			Weighted-Average Exercise Price		Weighted-Average Remaining Contractual Term (In Years)		Aggregate Intrinsic Value (1)
Outstanding at December 31, 2018		2,737,655		$	8.57
Granted		770,038			9.89
Exercised		(466,110	)		7.45			$	1,286
Cancelled		(562,160	)		9.57

Outstanding at December 31, 2019		2,479,423		$	8.96		7.24	$	1,558

Exercisable at December 31, 2019		1,117,747		$	8.32		5.37	$	1,291

(1)	The aggregate intrinsic value was calculated based on the positive difference between the estimated fair value of the Company’s common stock on December 31, 2019 of $8.69 per share, or the date of exercise, as appropriate, and the exercise price of the underlying options.

Restricted Stock Units Activity

The following table summarizes the RSU activity during the year ended December 31, 2019:


	Shares			Weighted Average Grant Date Fair Value
Unvested by December 31, 2018		3,033,582		$	8.07
Granted		2,032,072			10.59
Vested and issued		(537,362	)		7.91
Cancelled		(901,928	)		8.45

Unvested by December 31, 2019		3,626,364		$	9.03

Schedule of Shares of Common Stock Reserved for Future Issuance

At December 31, 2019, the Company has reserved the following shares of common stock for future issuance:


	December 31, 2019
Common stock options outstanding		2,479,423
Restricted stock unit awards outstanding		3,626,364
Shares available for issuance under all stock-based compensation plans		2,136,689

Total shares of authorized common stock reserved for future issuance		8,242,476

Income Taxes (Tables)

12 Months Ended

Dec. 31, 2019

Income Tax Disclosure [Abstract]

Schedule of Loss before Provision for Income Taxes

Loss before the provision for income taxes consists of the following:


	Year Ended December 31,
	2019			2018			2017
Domestic	$	(23,388	)	$	(15,026	)	$	(20,528	)
Foreign		2,045			1,599			1,379

Total	$	(21,343	)	$	(13,427	)	$	(19,149	)

Schedule of Provision for Income Taxes

The provision for income taxes in the accompanying consolidated financial statements consists of the following:


	Year Ended December 31,
	2019			2018		2017
Current provision:
Federal	$	0		$	—	$	—
State		18			19		21
Foreign		626			464		311

Total current		644			483		332

Deferred (benefit):
Federal		7			—		—
State		8			—		—
Foreign		(99	)		118		38

Total deferred		(84	)		118		38

Total provision	$	560		$	601	$	370

Schedule of Reconciliation of U.S. Federal Statutory Rate to Effective Tax Rate

A reconciliation of the U.S. federal statutory rate to the Company’s effective tax rate is as follows:


	Year Ended December 31,
	2019			2018			2017
Tax at statutory rates		(21.0	)%		(21.0	)%		(34.0	)%
State income taxes		(4.2	)		(5.5	)		(4.1	)
Change in tax rate		(0.1	)		—			103.9
Permanent differences		5.0			7.0			7.1
Foreign rate differential		0.7			1.4			(0.7	)
Research and development credits		(4.4	)		(6.1	)		(3.7	)
Change in valuation allowance		26.8			29.2			(66.3	)
Other, net		(0.2	)		(0.5	)		(0.3	)

Effective tax rate		2.6	%		4.5	%		1.9	%

Schedule of Income Tax Effect of Each Type of Temporary Difference and Carryforward

The income tax effect of each type of temporary difference and carryforward as of December 31, 2019 and 2018 is as follows:


	As of December 31,
	2019			2018
Deferred tax assets:
Net operating loss carry-forwards	$	43,886		$	41,440
Tax credit carry-forwards		11,602			10,327
Stock-based compensation		1,364			974
Fixed Assets		213			179
Account receivable reserves		420			136
Accrued compensation		1,026			910
Lease Liability		4,005			—
Capitalized start-up costs		46			92
Other temporary differences		1,479			325

Total deferred tax assets		64,041			54,383
Deferred tax liabilities:
Other deferred tax liabilities		(1,422	)		(1,520	)
ROU Asset		(3,951	)		—
Intangible assets		(3,435	)		(3,100	)

Total deferred tax liabilities		(8,808	)		(4,620	)

Valuation allowance		(55,507	)		(49,791	)

Net deferred tax asset (liability)	$	(274	)	$	(28	)

Accrued Expenses (Tables)

12 Months Ended

Dec. 31, 2019

Payables and Accruals [Abstract]

Components of Accrued Expenses

Accrued expenses consist of the following:


	December 31,
	2019		2018
Accrued payroll and related benefits	$	7,195	$	4,777
Accrued sales and other taxes		2,323		1,639
Accrued professional fees and outside contractors		3,638		1,253
Accrued content delivery		3,821		2,979
Accrued other liabilities		3,948		3,334

Total	$	20,925	$	13,982

Segment Information (Tables)

12 Months Ended

Dec. 31, 2019

Segment Reporting [Abstract]

Total Revenue to Unaffiliated Customers by Geographic Area, Based on Location of Customer

Total revenue to unaffiliated customers by geographic area, based on the location of the customer, was as follows:


	Year Ended December 31,
	2019		2018		2017
Revenue:
North America	$	97,309	$	88,778	$	91,358
Europe		31,587		27,754		24,425
Japan		22,150		21,960		16,881
Asia Pacific		32,391		25,766		22,539
Other		1,018		575		710

Total revenue	$	184,455	$	164,833	$	155,913

Quarterly Financial Data (Tables)

12 Months Ended

Dec. 31, 2019

Quarterly Financial Information Disclosure [Abstract]

Summary of Quarterly Financial Data


	For the three months ended:
	Dec. 31, 2019			Sep. 30, 2019			Jun. 30, 2019			Mar. 31, 2019			Dec. 31, 2018			Sep. 30, 2018			Jun. 30, 2018			Mar. 31, 2018
Revenue	$	47,603		$	47,434		$	47,582		$	41,836		$	40,864		$	41,121		$	41,654		$	41,194
Gross profit		28,803			29,120			25,973			25,090			24,387			24,803			25,036			23,983
Loss from operations		(6,870	)		(2,358	)		(7,082	)		(4,753	)		(2,527	)		(3,141	)		(5,017	)		(2,416	)
Net loss		(6,712	)		(2,970	)		(7,238	)		(4,983	)		(2,617	)		(3,502	)		(5,652	)		(2,257	)
Basic and diluted net loss per share		(0.17	)		(0.08	)		(0.19	)		(0.14	)		(0.07	)		(0.10	)		(0.16	)		(0.06	)

Summary of Significant Accounting Policies - Additional Information (Detail)	12 Months Ended
	Dec. 31, 2019 USD ($) Customer $ / shares Plans	Dec. 31, 2018 USD ($) Customer $ / shares	Dec. 31, 2017 USD ($) Customer $ / shares
Accounting Policies [Line Items]
Short-term investments	$ 0	$ 0
Long-term investments	$ 0	$ 0
Number of customers accounted for more than 10% of total revenue \| Customer	0	0	0
Threshold percentage of total revenues required for major customer classification	10.00%	10.00%	10.00%
Number of customers accounted for more than 10% of net accounts receivable \| Customer	0	0
Capitalized software development costs	$ 6,574,000	$ 3,152,000	$ 3,239,000
Amortization of capitalized internal-use software development costs	3,784,000	2,962,000	1,867,000
Depreciation and amortization, expense	5,217,000	4,479,000	$ 4,523,000
Recorded liabilities for uncertain tax position	$ 0	$ 0
Number of stock-based compensation plans \| Plans	5
Expected dividend yield	$ 0
Weighted-average fair value of options granted \| $ / shares	$ 4.49	$ 4.11	$ 3.08
Unrecognized stock-based compensation expense	$ 22,423,000
Recongnized stock-based compensation	$ 2,900,000
Unrecognized compensation cost, recognition period	2 years 1 month 24 days
Advertising costs	$ 2,658,000	$ 2,657,000	$ 2,485,000
Merger related costs	$ 11,447,000	$ 716,000	$ 0
Software [Member]
Accounting Policies [Line Items]
Estimated Useful Life (in Years)	3 years
Software [Member] \| Maximum [Member]
Accounting Policies [Line Items]
Estimated Useful Life (in Years)	6 years

Summary of Significant Accounting Policies - Schedule of Cash and Cash Equivalents (Detail) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Investment Holdings [Line Items]
Amortized Cost	$ 22,759	$ 29,306
Fair Market Value	22,759	29,306
Balance Per Balance Sheet	22,759	29,306
Cash [Member]
Investment Holdings [Line Items]
Amortized Cost	22,718	21,007
Fair Market Value	22,718	21,007
Balance Per Balance Sheet	22,718	21,007
Money Market Funds [Member]
Investment Holdings [Line Items]
Amortized Cost	41	8,299
Fair Market Value	41	8,299
Balance Per Balance Sheet	$ 41	$ 8,299

Summary of Significant Accounting Policies - Summary of Changes in Company's Allowance for Doubtful Accounts (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Accounting Policies [Abstract]
Balance at Beginning of Period	$ 190	$ 146	$ 154
Provision	1,137	199	203
Write-offs	(423)	(155)	(211)
Balance at End of Period	$ 904	$ 190	$ 146

Summary of Significant Accounting Policies - Property and Equipment (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 47,475	$ 39,878
Less accumulated depreciation and amortization	35,389	30,175
Property and equipment, net	$ 12,086	9,703
Computer Equipment [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Life (in Years)	3 years
Property and equipment, gross	$ 14,807	14,076
Software [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Life (in Years)	3 years
Property and equipment, gross	$ 27,882	21,208
Software [Member] \| Minimum [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Life (in Years)	3 years
Software [Member] \| Maximum [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Life (in Years)	6 years
Furniture and Fixtures [Member]
Property, Plant and Equipment [Line Items]
Estimated Useful Life (in Years)	5 years
Property and equipment, gross	$ 2,965	2,929
Leasehold Improvements [Member]
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 1,821	$ 1,665

Summary of Significant Accounting Policies - Outstanding Common Shares Excluded from Computation of Dilutive Net Loss per Share (Detail) - shares shares in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Options Outstanding [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive common shares excluded from the computation of weighted-average shares outstanding	2,479	2,738	4,127
RSUs [Member]
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Potentially dilutive common shares excluded from the computation of weighted-average shares outstanding	3,626	3,034	2,050

Summary of Significant Accounting Policies - Weighted Average Assumptions Utilized (Detail) - Stock Compensation Plan [Member]	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Risk-free interest rate	2.25%	2.88%	2.08%
Expected volatility	44.00%	43.00%	42.00%
Expected life (in years)	6 years 2 months 12 days	6 years 2 months 12 days	6 years 1 month 6 days
Expected dividend yield	0.00%	0.00%	0.00%

Summary of Significant Accounting Policies - Summarizes Stock-based Compensation Expense (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	$ 9,259	$ 6,649	$ 7,243
Subscription and Support Revenue [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	683	481	439
Professional Services and Other Revenue [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	289	242	251
Research and Development [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	1,444	1,281	1,563
Sales and Marketing [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	2,713	2,377	2,750
General and Administrative [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Stock-based compensation	$ 4,130	$ 2,268	$ 2,240

Business Combinations - Additional Information (Detail) - USD ($) $ in Thousands			12 Months Ended
	Aug. 01, 2019	Apr. 01, 2019	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Subsequent Event [Line Items]
Merger related costs			$ 11,447	$ 716	$ 0
Ooyala [Member]
Subsequent Event [Line Items]
Business Combination Revenue Actual			17,900
Business Combination Gross profit Actual			3,000
Ooyala [Member] \| Asset Purchase and Sale Agreement [Member]
Subsequent Event [Line Items]
Unregistered shares of common stock		1,056,763
Unregistered shares of common stock, value		$ 8,900
Business acquisition, cash paid		2,600
Cash consideration, escrow amount		$ 2,650
Merger related costs			3,400
Other Business Combination [Member]
Subsequent Event [Line Items]
Merger related costs			$ 400,000
Other Business Combination [Member] \| Share Purchase Agreement [Member]
Subsequent Event [Line Items]
Unregistered shares of common stock	270,686
Unregistered shares of common stock, value	$ 3,400
Business acquisition, cash paid	3,300
Cash consideration, escrow amount	$ 488
Unregistered shares of common stock ,escrow account	40,603
Business acquisition, cash paid for cash acquired	$ 1,000

Business Combinations - Schedule of Total Purchase Price (Details) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Business Acquisition [Line Items]
Goodwill	$ 60,902	$ 50,776
Other Business Combination [Member]
Business Acquisition [Line Items]
Cash	981
Accounts receivable	393
Other tangible assets	210
Identifiable intangible assets	1,525
Goodwill	5,541
Accounts payable	(177)
Deferred revenue	(138)
Accrued expenses	(322)
Deferred tax liability	(333)
Total estimated purchase price	7,680
Ooyala, Inc [Member]
Business Acquisition [Line Items]
Accounts receivable	3,175
Other tangible assets	811
Identifiable intangible assets	9,636
Goodwill	4,585
Deferred revenue	(6,633)
Other liabilites	(196)
Total estimated purchase price	$ 11,378

Business Combinations - Schedule of Identifiable Intangible Assets Acquired and Their respective Useful Lives (Details 1) $ in Thousands	12 Months Ended
	Dec. 31, 2019 USD ($)
Ooyala Inc [Member]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Finite-Lived Intangibles	$ 9,636
Other Business Combination [Member]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Finite-Lived Intangibles	1,525
Customer Relationships [Member] \| Ooyala Inc [Member]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Finite-Lived Intangibles	$ 8,998
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	7 years
Customer Relationships [Member] \| Other Business Combination [Member]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Finite-Lived Intangibles	$ 1,293
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	4 years
Developed Technology Rights [Member] \| Ooyala Inc [Member]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Finite-Lived Intangibles	$ 638
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	1 year
Developed Technology Rights [Member] \| Other Business Combination [Member]
Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Finite-Lived Intangibles	$ 232
Acquired Finite-lived Intangible Assets, Weighted Average Useful Life	4 years

Business Combinations - Schedule of Estimated Remaining Amortization Expense (Details 2) $ in Thousands	Dec. 31, 2019 USD ($)
2020	$ 2,994
2021	2,037
2022	1,793
2023	1,571
2024 and thereafter	2,070
Ooyala Inc [Member]
2019	1,443
2020	1,445
2021	1,286
2022	1,285
2023	1,285
2024 and thereafter	2,892
Total	9,636
Other Business Combination [Member]
2019	160
2020	381
2021	381
2022	381
2023	222
Total	$ 1,525

Business Combinations - Schedule of Pro Forma Financial Information (Details 3) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Business Combinations [Abstract]
Total revenue	$ 192,070	$ 195,293
Net loss	$ (20,616)	$ (16,955)
Earnings per share - basic and diluted	$ (0.54)	$ (0.46)

Business Combinations - Schedule of Goodwill (Details 4) $ in Thousands	12 Months Ended
	Dec. 31, 2019 USD ($)
Business Combinations [Abstract]
Beginning balance	$ 50,776
Goodwill from acquisitions	10,126
Ending balance	$ 60,902

Revenue from Contracts with Customers - Schedule of Changes in Condensed Consolidated Balance Sheet (Detail) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018	Jan. 01, 2018	Dec. 31, 2017	Dec. 31, 2016
Current assets:
Cash and cash equivalents	$ 22,759	$ 29,306		$ 26,132	$ 36,813
Accounts receivable, net	31,181	23,264
Prepaid expenses	5,171	4,866
Other current assets	6,713	7,070
Total current assets	65,824	64,506
Property and equipment, net	12,086	9,703
Intangible assets, net	13,875	5,919
Goodwill	60,902	50,776
Other assets	3,268	2,452
Total assets	172,867	133,356
Current liabilities:
Accounts payable	9,917	7,712
Accrued expenses	20,925	13,982
Deferred revenue	49,260	39,846
Total current liabilities	86,276	61,540
Other liabilities	767	1,202
Total liabilities	98,744	62,742
Commitments and contingencies
Stockholders' equity:
Undesignated preferred stock
Common stock	39	37
Additional paid-in capital	276,365	251,122
Treasury stock	871	871
Accumulated other comprehensive loss	(785)	(952)
Accumulated deficit	(200,625)	(178,722)
Total stockholders' equity	74,123	70,614		$ 66,756
Total liabilities and stockholders' equity	172,867	133,356
Accounting Standards Update 2014-09 [Member]
Current assets:
Cash and cash equivalents			$ 26,132
Accounts receivable, net	31,181	23,264	26,162
Prepaid expenses			3,991
Other current assets			8,290
Total current assets			64,575
Property and equipment, net			9,143
Intangible assets, net			8,236
Goodwill			50,776
Deferred tax asset			87
Other assets			1,947
Total assets			134,764
Current liabilities:
Accounts payable			6,142
Accrued expenses			13,621
Capital lease liability			228
Equipment financing			26
Deferred revenue	49,260	39,846	40,799
Total current liabilities			60,816
Deferred revenue, net of current portion	$ 299	$ 146	359
Other liabilities			1,228
Total liabilities			62,403
Commitments and contingencies
Stockholders' equity:
Undesignated preferred stock
Common stock			35
Additional paid-in capital			238,700
Treasury stock			(871)
Accumulated other comprehensive loss			(809)
Accumulated deficit			(164,694)
Total stockholders' equity			72,361
Total liabilities and stockholders' equity			134,764
Accounting Standards Update 2014-09 [Member] \| Previously Reported [Member]
Current assets:
Cash and cash equivalents			26,132
Accounts receivable, net			25,236
Prepaid expenses			3,991
Other current assets			3,045
Total current assets			58,404
Property and equipment, net			9,143
Intangible assets, net			8,236
Goodwill			50,776
Deferred tax asset			87
Other assets			969
Total assets			127,615
Current liabilities:
Accounts payable			6,142
Accrued expenses			13,621
Capital lease liability			228
Equipment financing			26
Deferred revenue			39,370
Total current liabilities			59,387
Deferred revenue, net of current portion			244
Other liabilities			1,228
Total liabilities			60,859
Commitments and contingencies
Stockholders' equity:
Undesignated preferred stock
Common stock			35
Additional paid-in capital			238,700
Treasury stock			(871)
Accumulated other comprehensive loss			(809)
Accumulated deficit			(170,299)
Total stockholders' equity			66,756
Total liabilities and stockholders' equity			127,615
Accounting Standards Update 2014-09 [Member] \| Restatement Adjustment [Member] \| Subscription Arrangement [Member]
Current assets:
Accounts receivable, net			926
Other current assets			1,861
Total current assets			2,787
Total assets			2,787
Current liabilities:
Deferred revenue			1,429
Total current liabilities			1,429
Deferred revenue, net of current portion			115
Total liabilities			1,544
Commitments and contingencies
Stockholders' equity:
Undesignated preferred stock
Accumulated deficit			1,243
Total stockholders' equity			1,243
Total liabilities and stockholders' equity			2,787
Accounting Standards Update 2014-09 [Member] \| Restatement Adjustment [Member] \| Costs To Obtain Contract [Member]
Current assets:
Other current assets			3,384
Total current assets			3,384
Other assets			978
Total assets			4,362
Current liabilities:
Commitments and contingencies
Stockholders' equity:
Undesignated preferred stock
Accumulated deficit			4,362
Total stockholders' equity			4,362
Total liabilities and stockholders' equity			$ 4,362

Revenue from Contracts with Customers - Summary of Receivables, Contract Assets and Contract Liabilities from Contracts with Customers (Detail) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018	Jan. 01, 2018
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Accounts receivable, net	$ 31,181	$ 23,264
Deferred Revenue (current)	49,260	39,846
Accounting Standards Update 2014-09 [Member]
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]
Accounts receivable, net	31,181	23,264	$ 26,162
Contract Assets (current)	1,871	1,640
Deferred Revenue (current)	49,260	39,846	40,799
Deferred Revenue (non- current)	299	146	$ 359
Total Deferred Revenue	$ 49,559	$ 39,992

Revenue from Contracts with Customers - Additional Information (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Deferred revenue recognized	$ 0	$ 39,600
Assets recognized to obtain a contract	5,900	5,900
Amortization expense recognized to obtain a contract	7,300	7,200
Accounting Standards Update 2014-09 [Member]
Reduced accumulated deficit		$ 5,605	$ (197)
Accounting Standards Update 2014-09 [Member] \| Accumulated Deficit [Member]
Reduced accumulated deficit	$ 1,243
Subscription and Support Revenue [Member]
Revenue, performance obligation, description of timing	2022
Unsatisfied performance obligations	$ 128,900
Subscription and Support Revenue [Member] \| Next Twelve Months [Member]
Unsatisfied performance obligations	$ 100,600
Professional Services [Member] \| Maximum [Member]
Revenue, remaining performance obligation, expected timing of satisfaction, period	1 year
Costs To Obtain Contract [Member] \| Accounting Standards Update 2014-09 [Member]
Reduced accumulated deficit	$ 4,362

Intangible Assets and Goodwill - Finite Lived Intangible Assets (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018
Finite-Lived Intangible Assets [Line Items]
Finite Lived Intangible Assets Gross Carrying Value	$ 33,921	$ 22,760
Finite Lived Intangible Assets Accumulated Amortization	20,046	16,841
Finite Lived Intangible Assets Net Carrying Value	$ 13,875	$ 5,919
Developed Technology [Member]
Finite-Lived Intangible Assets [Line Items]
Finite Lived Intangible Assets Weighted Average Estimated Useful Life (in years)	7 years	7 years
Finite Lived Intangible Assets Gross Carrying Value	$ 16,154	$ 14,223
Finite Lived Intangible Assets Accumulated Amortization	12,714	11,082
Finite Lived Intangible Assets Net Carrying Value	$ 3,440	$ 3,141
Customer Relationships [Member]
Finite-Lived Intangible Assets [Line Items]
Finite Lived Intangible Assets Weighted Average Estimated Useful Life (in years)	9 years	11 years
Finite Lived Intangible Assets Gross Carrying Value	$ 15,487	$ 6,257
Finite Lived Intangible Assets Accumulated Amortization	5,052	3,479
Finite Lived Intangible Assets Net Carrying Value	$ 10,435	$ 2,778
Non-Compete Agreements [Member]
Finite-Lived Intangible Assets [Line Items]
Finite Lived Intangible Assets Weighted Average Estimated Useful Life (in years)	3 years	3 years
Finite Lived Intangible Assets Gross Carrying Value	$ 1,912	$ 1,912
Finite Lived Intangible Assets Accumulated Amortization	$ 1,912	$ 1,912
Tradename [Member]
Finite-Lived Intangible Assets [Line Items]
Finite Lived Intangible Assets Weighted Average Estimated Useful Life (in years)	3 years	3 years
Finite Lived Intangible Assets Gross Carrying Value	$ 368	$ 368
Finite Lived Intangible Assets Accumulated Amortization	$ 368	$ 368

Intangible Assets and Goodwill - Summarizes Amortization Expense Related Intangible Assets (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Amortization Of Intangible Assets [Line Items]
Amortization expense related to intangible assets	$ 3,205	$ 2,317	$ 2,734
Cost of Subscription and Support Revenue [Member]
Amortization Of Intangible Assets [Line Items]
Amortization expense related to intangible assets	1,621	1,651	2,031
Research and Development [Member]
Amortization Of Intangible Assets [Line Items]
Amortization expense related to intangible assets			11
Sales and Marketing [Member]
Amortization Of Intangible Assets [Line Items]
Amortization expense related to intangible assets	$ 1,584	$ 666	$ 692

Intangible Assets and Goodwill - Estimated Remaining Amortization Expense (Detail) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Goodwill and Intangible Assets Disclosure [Abstract]
2020	$ 3,410
2021	2,994
2022	2,037
2023	1,793
2024	1,571
2025 and thereafter	2,070
Total	$ 13,875	$ 5,919

Intangible Assets and Goodwill - Additional Information (Detail) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill	$ 60,902	$ 50,776

Fair Value of Financial Instruments - Company's Financial Instruments Carried at Fair Value Using Lowest Level of Input (Detail) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	$ 41	$ 8,299
Total assets	41	8,299
Quoted Prices in Active Markets for Identical Items (Level 1) [Member]
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	41	8,299
Total assets	$ 41	$ 8,299

Right-of-Use Asset and Lease Liability - Additional Information (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017	Jan. 01, 2019
Accounting Policies [Line Items]
Operating lease rent expense	$ 7,900	$ 7,900	$ 6,600
Weighted-average remaining non-cancelable lease term	3 years
Weighted-average discount rate	4.30%
Right-of-use assets	$ 16,912
Lease liabilities	17,875
Recording of initial liability and corresponding right-of-use asset	$ 3,500
Accounting Standards Update 2016-02 [Member]
Accounting Policies [Line Items]
Reversed deferred rent liability				$ 1,300
Right-of-use assets				19,600
Lease liabilities				$ 20,900

Right-of-Use Asset and Lease Liability - Undiscounted Cash Flows Under Operating Leases (Detail) $ in Thousands	Dec. 31, 2019 USD ($)
Accounting Changes and Error Corrections [Abstract]
2020	$ 6,786
2021	6,186
2022	2,840
2023	1,644
2024	1,525
2025 and thereafter	210
Total operating lease commitments	19,191
Less imputed interest	(1,316)
Total lease liabilities	$ 17,875

Stockholders' Equity - Additional Information (Detail) $ in Thousands	12 Months Ended
	Dec. 31, 2019 USD ($) Plans shares	Dec. 31, 2018 USD ($) shares	Dec. 31, 2017 USD ($)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of stock-based compensation plans \| Plans	5
Aggregate Intrinsic Value, Exercised		$ 4,897	$ 1,243
Stock based compensation expense	$ 9,259	6,649	7,243
RSUs [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Restricted stock units, Granted \| shares	2,032,072
Aggregate fair value of vested and issued RSUs	$ 5,900	$ 5,500	$ 4,200
Unicorn Media [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares received in exchange of liabilities released \| shares	135,000
2012 Plan [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares reserved for issuance under the equity incentive plan, annual increase as a percentage of outstanding shares at year end	400
Overhang limit for number of shares reserved for issuance under the equity incentive plan	30.00%
2012 Plan [Member] \| Minimum [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock based compensation, vesting period	3 months
2012 Plan [Member] \| Maximum [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock based compensation, vesting period	4 years
Two Thousand and Nineteen Plan [Member] \| RSUs [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock based compensation expense	$ 2,900
Two Thousand and Nineteen Plan [Member] \| RSUs [Member] \| Key Executives [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Restricted stock units, Granted \| shares	641,000	1,169,000

Stockholders' Equity - Summary of Stock Option Activity (Detail) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares, Outstanding at December 31, 2019	2,479,423
Aggregate Intrinsic Value, Exercised		$ 4,897	$ 1,243
Options Outstanding [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares, Outstanding at December 31, 2018	2,737,655
Shares, Granted	770,038
Shares, Exercised	(466,110)
Shares, Cancelled	(562,160)
Shares, Outstanding at December 31, 2019	2,479,423	2,737,655
Shares, Exercisable at December 31, 2019	1,117,747
Weighted-Average Exercise Price, Outstanding at December 31, 2018	$ 8.57
Weighted-Average Exercise Price, Granted	9.89
Weighted-Average Exercise Price, Exercised	7.45
Weighted-Average Exercise Price, Cancelled	9.57
Weighted-Average Exercise Price, Outstanding at December 31, 2019	8.96	$ 8.57
Weighted-Average Exercise Price, Exercisable at December 31, 2019	$ 8.32
Weighted-Average Remaining Contractual Term, Outstanding at December 31, 2019	7 years 2 months 26 days
Weighted-Average Remaining Contractual Term, Exercisable at December 31, 2019	5 years 4 months 13 days
Aggregate Intrinsic Value, Exercised	$ 1,286
Aggregate Intrinsic Value, Outstanding at December 31, 2019	1,558
Aggregate Intrinsic Value, Exercisable at December 31, 2019	$ 1,291

Stockholders' Equity - Summary of Stock Option Activity (Parenthetical) (Detail)	Dec. 31, 2019 $ / shares
Options Outstanding [Member]
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Aggregate Intrinsic Value, Estimated per share fair value of common stock	$ 8.69

Stockholders' Equity - Summary of RSU Activity (Detail)	12 Months Ended
Stockholders' Equity - Summary of RSU Activity (Detail)	Dec. 31, 2019 $ / shares shares
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Unvested Shares, Ending Balance	3,626,364
RSUs [Member]
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Unvested Shares, Beginning Balance	3,033,582
Granted	2,032,072
Vested and issued	(537,362)
Cancelled	(901,928)
Unvested Shares, Ending Balance	3,626,364
Weighted Average Grant Date Fair Value, Beginning Balance \| $ / shares	$ 8.07
Weighted Average Grant Date Fair Value, Granted \| $ / shares	10.59
Weighted Average Grant Date Fair Value, Vested and issued \| $ / shares	7.91
Weighted Average Grant Date Fair Value, Cancelled \| $ / shares	8.45
Weighted Average Grant Date Fair Value, Ending Balance \| $ / shares	$ 9.03

Stockholders' Equity - Schedule of Shares of Common Stock Reserved for Future Issuance (Detail)	Dec. 31, 2019 shares
Share-based Compensation Arrangement by Share-based Payment Award, Non-Option Equity Instruments, Outstanding [Roll Forward]
Common stock options outstanding	2,479,423
Restricted stock unit awards outstanding	3,626,364
Shares available for issuance under all stock-based compensation plans	2,136,689
Total shares of authorized common stock reserved for future issuance	8,242,476

Income Taxes - Schedule of Loss before Provision for Income Taxes (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Income Tax Disclosure By Jurisdiction [Abstract]
Domestic	$ (23,388)	$ (15,026)	$ (20,528)
Foreign	2,045	1,599	1,379
Loss before income taxes	$ (21,343)	$ (13,427)	$ (19,149)

Income Taxes - Schedule of Provision for Income Taxes (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Current provision:
Federal
State	18	$ 19	$ 21
Foreign	626	464	311
Total current	644	483	332
Deferred (benefit):
Federal	7
State	8
Foreign	(99)	118	38
Total deferred	(84)	118	38
Total provision	$ 560	$ 601	$ 370

Income Taxes - Schedule of Reconciliation of U.S. Federal Statutory Rate to Effective Tax Rate (Detail)	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Effective Income Tax Rate Reconciliation, Percent [Abstract]
Tax at statutory rates	(21.00%)	(21.00%)	(34.00%)
State income taxes	(4.20%)	(5.50%)	(4.10%)
Change in tax rate	(0.10%)		103.90%
Permanent differences	5.00%	7.00%	7.10%
Foreign rate differential	0.70%	1.40%	(0.70%)
Research and development credits	(4.40%)	(6.10%)	(3.70%)
Change in valuation allowance	26.80%	29.20%	(66.30%)
Other, net	(0.20%)	(0.50%)	(0.30%)
Effective tax rate	2.60%	4.50%	1.90%

Income Taxes - Schedule of Income Tax Effect of Each Type of Temporary Difference and Carryforward (Detail) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Deferred tax assets:
Net operating loss carry-forwards	$ 43,886	$ 41,440
Tax credit carry-forwards	11,602	10,327
Stock-based compensation	1,364	974
Fixed Assets	213	179
Account receivable reserves	420	136
Accrued compensation	1,026	910
Lease Liability	4,005
Capitalized start-up costs	46	92
Other temporary differences	1,479	325
Total deferred tax assets	64,041	54,383
Deferred tax liabilities:
Other deferred tax liabilities	(1,422)	(1,520)
Intangible assets	(3,435)	(3,100)
ROU Asset	(3,951)
Total deferred tax liabilities	(8,808)	(4,620)
Valuation allowance	(55,507)	(49,791)
Net deferred tax asset (liability)	$ (274)	$ (28)

Income Taxes - Additional Information (Detail) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Income Taxes [Line Items]
Increase in valuation allowance									$ 5,700
Net operating losses carried forward, expiration date									Dec. 31, 2039
Research and development tax credit, expiration date									Dec. 31, 2039
Federal corporate tax rate									21.00%	21.00%	34.00%
Loss from operations	$ (6,870)	$ (2,358)	$ (7,082)	$ (4,753)	$ (2,527)	$ (3,141)	$ (5,017)	$ (2,416)	$ (21,063)	$ (13,101)	$ (19,696)
Federal [Member]
Income Taxes [Line Items]
Net operating losses	161,800								161,800
Research and development tax credits	7,800								7,800
Loss from operations									185,600
Operating Loss Carryforwards Indefinate Carryforward	23,800								23,800
State [Member]
Income Taxes [Line Items]
Net operating losses	84,100								84,100
Research and development tax credits	4,800								4,800
State [Member] \| Tax Year 2019 [Member]
Income Taxes [Line Items]
Net operating losses	1,700								1,700
State [Member] \| Tax Year 2039 [Member]
Income Taxes [Line Items]
Net operating losses	$ 82,400								$ 82,400

Debt - Additional Information (Detail)	12 Months Ended
Debt - Additional Information (Detail)	Dec. 31, 2019 USD ($)
Debt Instrument [Line Items]
Debt instrument term	If the outstanding principal during any month is at least $15.0 million, the Company must also maintain a minimum net income threshold based on non-GAAP operating measures.
Secured Line of Credit [Member]
Debt Instrument [Line Items]
Line of credit, agreement start date	Dec. 14, 2018
Line of credit maximum borrowing capacity	$ 30,000,000
Percentage points added to prime rate or LIBOR	4.00%
Borrowings outstanding	$ 0
Minimum [Member]
Debt Instrument [Line Items]
Minimum outstanding principal threshold limit	$ 15,000,000
Minimum [Member] \| Secured Line of Credit [Member] \| London Interbank Offered Rate (LIBOR) [Member]
Debt Instrument [Line Items]
Percentage points added to prime rate or LIBOR	225.00%

Accrued Expenses - Components of Accrued Expenses (Detail) - USD ($) $ in Thousands	Dec. 31, 2019	Dec. 31, 2018
Accrued Liabilities, Current [Abstract]
Accrued payroll and related benefits	$ 7,195	$ 4,777
Accrued sales and other taxes	2,323	1,639
Accrued professional fees and outside contractors	3,638	1,253
Accrued content delivery	3,821	2,979
Accrued other liabilities	3,948	3,334
Total	$ 20,925	$ 13,982

Segment Information - Additional Information (Detail) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2019 USD ($)	Sep. 30, 2019 USD ($)	Jun. 30, 2019 USD ($)	Mar. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)	Sep. 30, 2018 USD ($)	Jun. 30, 2018 USD ($)	Mar. 31, 2018 USD ($)	Dec. 31, 2019 USD ($) Segment	Dec. 31, 2018 USD ($)	Dec. 31, 2017 USD ($)
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues from customers	$ 47,603	$ 47,434	$ 47,582	$ 41,836	$ 40,864	$ 41,121	$ 41,654	$ 41,194	$ 184,455	$ 164,833	$ 155,913
Number of operating segment \| Segment									1
Revenue percentage from other country to the company's total revenue									10.00%	10.00%
United States [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues from customers									$ 90,515	$ 83,435	$ 85,459

Segment Information - Total Revenue to Unaffiliated Customers by Geographic Area, Based on Location of Customer (Detail) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue	$ 47,603	$ 47,434	$ 47,582	$ 41,836	$ 40,864	$ 41,121	$ 41,654	$ 41,194	$ 184,455	$ 164,833	$ 155,913
North America [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue									97,309	88,778	91,358
Europe [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue									31,587	27,754	24,425
Japan [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue									22,150	21,960	16,881
Asia Pacific [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue									32,391	25,766	22,539
Other [Member]
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenue									$ 1,018	$ 575	$ 710

401(k) Savings Plan - Additional Information (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Retirement Benefits [Abstract]
Contribution made under the plan	$ 392	$ 424	$ 425

Quarterly Financial Data - Summary of Quarterly Financial Data (Detail) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2018	Sep. 30, 2018	Jun. 30, 2018	Mar. 31, 2018	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Quarterly Financial Information Disclosure [Abstract]
Revenue	$ 47,603	$ 47,434	$ 47,582	$ 41,836	$ 40,864	$ 41,121	$ 41,654	$ 41,194	$ 184,455	$ 164,833	$ 155,913
Gross profit	28,803	29,120	25,973	25,090	24,387	24,803	25,036	23,983	108,986	98,209	91,295
Loss from operations	(6,870)	(2,358)	(7,082)	(4,753)	(2,527)	(3,141)	(5,017)	(2,416)	(21,063)	(13,101)	(19,696)
Net loss	$ (6,712)	$ (2,970)	$ (7,238)	$ (4,983)	$ (2,617)	$ (3,502)	$ (5,652)	$ (2,257)	$ (21,903)	$ (14,028)	$ (19,519)
Basic and diluted net loss per share	$ (0.17)	$ (0.08)	$ (0.19)	$ (0.14)	$ (0.07)	$ (0.10)	$ (0.16)	$ (0.06)	$ (0.58)	$ (0.39)	$ (0.57)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References + Details

Restructuring - Additional Information (Detail) $ in Thousands	6 Months Ended
	Jun. 30, 2019 USD ($)
Restructuring Cost and Reserve [Line Items]
Restructuring Charges	$ 752
Cost Of Subscription And Support Revenue [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Charges	186
Cost Of Professional Services And Other Revenue [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Charges	107
Sales And Marketing [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Charges	421
Research And Development [Member]
Restructuring Cost and Reserve [Line Items]
Restructuring Charges	$ 38